Ocyris Stringer
Glen Burnie,MD
Summary
Hardworking and punctual professional works in fast-paced, physically demanding jobs, while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Excel at communication, adaptability, and problem-solving to ensure customer satisfaction. I am a fast learner and willing to take on new tasks.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Instacart Shopper
Instacart
Glen Burnie, Maryland
03.2020 - Current
- Selected high-quality groceries based on customer orders and preferences.
- Organized shopping routes to ensure efficient and timely order fulfillment.
- Maintained cleanliness and organization of shopping cart and workspace.
- Collaborated with delivery personnel for seamless order handoff to customers.
- Adapted quickly to changes in customer requests or product availability.
- Maintained accurate logs of mileage, fuel usage, and delivery schedules.
- Operated vehicles safely to transport goods and passengers efficiently.
- Utilized GPS systems for optimal route planning and navigation assistance.
Customer Service Associate
Royal Farms
Glen Burnie, Maryland
07.2020 - 09.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided excellent service.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Prepared and cooked a variety of menu items in a fast-paced environment.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Followed food safety guidelines to ensure health regulations compliance.
- Assisted in training new kitchen staff on procedures and safety practices.
- Followed health and safety standards when handling food items.
Crew Member
McDonald's
Hanover, Maryland
12.2017 - 07.2019
- Operated kitchen equipment to prepare menu items efficiently.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Followed safety protocols to maintain a safe work environment.
- Restocked supplies and ingredients to support daily operations.
- Communicated effectively with staff to address customer needs promptly.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Drove team success by quickly completing assigned tasks.
Education
High School Diploma -
North East Highschool
Glen Burnie MD 06-2020
Skills
- Customer relationship management
- learns new tasks fast
- computer skills
- responsible
- Reading and writing
- reliable
- Route optimization
- Vehicle operation
- Food safety compliance
- Team collaboration
- Time management
- Basic math
- Effective communication
- Supply restocking
Certification
- maryland drivers license
Languages
English
Professional
References
References available upon request.
Timeline
Customer Service Associate
Royal Farms
07.2020 - 09.2021
Instacart Shopper
Instacart
03.2020 - Current
Crew Member
McDonald's
12.2017 - 07.2019
High School Diploma -
North East Highschool