Kaylah Ray
Seabrook
Summary
Reliable and customer-focused Customer Service Representative with experience assisting Clients, answering questions, resolving problems, and handling orders. Skilled at providing professional support, using customer systems, and learning new processes quickly. Seeking a remote customer service opportunity with paid training and opportunities for career growth.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Telecommunications
Houston
04.2025 - 06.2026
- Identified and resolved customer issues promptly, improving service efficiency.
- Assisted clients by answering questions and resolving concerns, enhancing overall customer satisfaction.
- Processed customer orders accurately, ensuring timely fulfillment of requests.
- Provided professional and friendly service while addressing customer needs.
- Used customer systems to update customer information and maintain accurate records.
- Adapted quickly to new company procedures and systems to maintain efficiency. to new technology, procedures, and company processes.
Education
Goose Creek Memorial High School
Baytown , TX Skills
- Customer service support
- Client assistance
- Answering customer questions
- Customer account support
- Order processing
- Data entry
- Computer skills
- Email communication
- Learning new software systems
- Problem-solving
- Attention to detail
- Time management
- Conflict resolution
- Professional Communication
Additionally information
- Seeking remote Customer Service Representative Opportunities
- Available for day shifts
- Open to paid training
- Strong communication and problem- solving skills
Technical Skills
- Microsoft Office
- Google Workspace
- Zoom, Microsoft Teams, Slack
- Data Entry
- CRM Software
- PDF Editing
- Chat & Phone Customer Support
Timeline
Customer Service Representative
Telecommunications
04.2025 - 06.2026
Goose Creek Memorial High School