Summary
Overview
Work History
Education
Skills
Timeline
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KAYLAH RODNEY

Boca Raton,FL

Summary

Results-driven professional with extensive hands-on experience delivering exceptional service in high-expectation environments. Known for clear communication, strong operational awareness, and a sense of urgency that supports efficiency, consistency, and elevated standards.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Broken Sound Club
05.2024 - Current
  • Serve as the first point of contact for members, providing prompt and professional assistance
  • Making reservations, taking member inquiries, and working with other departments of the club to ensure member requests are met accurately
  • Maintain an organized front desk to secure front desk operations

Hostess

Broken Sound Club
10.2023 - 05.2024
  • Greeted and seated guests while managing waitlists in a fast-paced environment
  • Delivered excellent customer service, ensuring a welcoming and positive dining experience
  • Collaborated with servers and management to promote a smooth delivery toward member experience

Cafe Attendant

Moonstone Café, Broken Sound Club
05.2023 - 10.2023
  • Submitted inventory and requisition lists to the purchasing department daily
  • Assisted members and guests with their orders and transactions with accuracy
  • Supported team members in maintaining cleanliness and organization

Lobby Attendant

Country Inn & Suites
Newnan, GA, USA
07.2022 - 02.2023
  • Monitored lobby area to ensure cleanliness, safety, and guest comfort
  • Assisted guests with inquiries and directed them to appropriate services
  • Provided support to front desk staff during high-traffic periods
  • Reported necessary maintenance to management

Freelance/Remote Social Media Advertiser

Happy Clean Atlanta
09.2021 - 04.2022
  • Created and managed promotional content across social media platforms
  • Engaged online with realtors to set up move-in/move-out cleanings
  • Contributed to marketing strategies that increased company awareness

Education

High School Diploma -

Miller Grove High School
Stone Mountain, GA
05.2023

Skills

  • Microsoft Office Suite
  • Professional phone and email etiquette
  • Customer service excellence
  • Conflict resolution & problem-solving
  • Clear and effective communication
  • Time management & organizational skills

Timeline

Front Desk Receptionist

Broken Sound Club
05.2024 - Current

Hostess

Broken Sound Club
10.2023 - 05.2024

Cafe Attendant

Moonstone Café, Broken Sound Club
05.2023 - 10.2023

Lobby Attendant

Country Inn & Suites
07.2022 - 02.2023

Freelance/Remote Social Media Advertiser

Happy Clean Atlanta
09.2021 - 04.2022

High School Diploma -

Miller Grove High School