Kayla M. Benitez
Elkin,North Carolina
Summary
Caring and compassionate RBT experienced in implementing specialized programs for individuals with developmental, emotional, or intellectual disabilities. Comfortable in handling stressful situations and performing under pressure. Passionate about providing high-quality service to clients with special needs. Ability to collaborate with colleagues, clients and their families in order to assure the client reaches their goals. Capable of adapting to clients’ needs, as well as flexible when it comes to curriculum or schedule changes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician/Teacher I
ABC Of NC
03.2022 - Current
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Supported client using principles of applied behavior analysis.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Created stimuli and additional visuals to support client progress.
Lead Retail Associate
Goodwill
02.2021 - 04.2022
- Responsible for maintaining production goals while ensuring quality customer service
- Collaborate with colleagues in order to achieve production goal
- Implement quality customer service by using interpersonal skills
- Maintain a clean, organized, and safe environment for employees and customers
- Effectively maintain monetary accounts in order to report accurate sales percentages.
Student Intern
Community Intervention & Educational Services
08.2020 - 05.2021
- Assisted team members in performing intakes for clients seeking assistance and assisted students with online classes
- Kept track of client appointments in google calendar and shared it through email with colleagues
- Performed intakes with clients while maintain supervision of the office when colleagues were out
- Communicated and collaborated with students when helping out with homework for their classes
- Learned and implemented new DUI/DWI services to clients who needed it.
Volunteer
Salvation Army Thrift Store
11.2018 - 05.2020
- Non-Profit Organization
- Supported and implemented the organization’s mission by working with the store’s team members and customers
- Organized the store for easy access to the customers and assisted customers with anything they needed.
Lead Sales Associate
Dollar General
05.2017 - 08.2018
- Maintained a presentable sales floor by ensuring product was put away while ensuring customer service was effectively implemented
- Transferred daily deposits into local bank while maintain my personal safety
- Brainstormed and collaborated with team members weekly to ensure the success of the company
- Greeted and welcomed customers in a friendly but professional manner
- Assisted store manager in checking in and checking vendors of the store daily.
Volunteer
Yadkinville Elementary School
08.2016 - 03.2017
- Worked closely with students who were not fluent in English in order to help them achieve academic success
- Collaborated with the students and teachers to help set up goals for the students’ academic success.
Education
Bachelor of Social Work -
University of North Carolina at Greensboro
Associate - Arts
Surry Community College
Skills
- Mastery of Microsoft Word and Google Suite
- Excellent in multitasking and problem solving
- Capable and can easily adjust to working alone or working with a team
- Easily self-motivated to help every member reach their goal
Certification
- RBT - Registered Behavior Technician
- CPR Certified
- NCI/CPI Certified
Timeline
Registered Behavior Technician/Teacher I
ABC Of NC
03.2022 - Current
Lead Retail Associate
Goodwill
02.2021 - 04.2022
Student Intern
Community Intervention & Educational Services
08.2020 - 05.2021
Volunteer
Salvation Army Thrift Store
11.2018 - 05.2020
Lead Sales Associate
Dollar General
05.2017 - 08.2018
Volunteer
Yadkinville Elementary School
08.2016 - 03.2017
Bachelor of Social Work -
University of North Carolina at Greensboro
Associate - Arts
Surry Community College
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