Summary
Overview
Work History
Education
Skills
References
Interests
Certification
Affiliations
Health Care Charting Systems
Timeline
Generic
Kayla M Neyhart

Kayla M Neyhart

Cabot,AR

Summary

Skillful Phlebotomy Technician with 4 years of experience and advanced training in therapeutic venipuncture. Focused professional successful in consistently meeting collection targets while advancing organizational mission. Comfortable operating within high-volume collection scenarios. Committed to maintaining highest patient safety standards when collecting variety of samples and specimens. Accomplished in orienting new staff and training nurses and physicians on proper venipuncture techniques. Proven leader with success in recommending and introducing strategies to improve workflow, specimen processing and customer service related to patient care. Skilled at calming stressed and anxious patients of all ages. Patient-focused professional providing support in critical care, pre-op, medical-surgical and post-op cases in medical center environments. Skilled at delivering customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management and communication capabilities well-honed in with high-performance healthcare teams. Established Patient Care Technician offering CPR certified, clinical training in acute care, medical-surgical, skilled nursing, psychiatric, geriatric and rehabilitation units. Administered and assisted with glucose testing, injections, feedings and colostomy care. Proficient in nursing documentation, assessment and decision-making. Calm and effective in pressured and emergent situations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Phlebotomist/Lab Assistant

Fusion Medical Staffing
Olathe, KS
12.2023 - 06.2024
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Maintained accurate records of collected specimens and test results.
  • Processed samples accurately and efficiently.
  • Educated patients on proper blood draw techniques.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Responded quickly and effectively to emergency situations.
  • Verified patient information prior to specimen collection.
  • Maintained a clean, safe, and organized work environment.
  • Assisted in the training of new phlebotomists.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.

Phlebotomist/Lab Technician

Aya Healthcare
Olathe, KS
11.2022 - 11.2023
  • Collected, labeled and stored lab samples according to laboratory specifications.
  • Used time management and adaptability skills to prioritize and run multiple tests.
  • Prepared lab for daily operations by stocking materials and equipment.
  • Disposed of laboratory materials and samples using well established guidelines and instructions.
  • Kept lab space and equipment clean to prevent contamination with hazardous substances.
  • Managed lab work smoothly and with reliable accuracy to meet regulatory and operational demands.
  • Participated in team collaboration initiatives to plan for company's future growth.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Verified collection orders and communicated discrepancies to nurses.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Mentored newly hired medical personnel in phlebotomy techniques and protocols.

Phlebotomy Technician

Aya Healthcare
Billings, MT
08.2022 - 11.2022
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Identified patients using proper procedures prior to specimen collection.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
  • Coordinated workflow based on stat, schedule, or outpatient needs.

Laboratory Assistant II

Ephraim McDowell Regional Medical Center
Danville , KY
04.2022 - 07.2022
  • Collected information and samples in support of staff research.
  • Maintained detailed logs of experiments and relevant data and updated databases with new information.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Treated blood-related chronic disorders by performing therapeutic phlebotomy.
  • Coordinated in-office and off-site testing for high volume of daily patient samples.
  • Identified patients using proper procedures prior to specimen collection.
  • Processed client payments and collected appropriate billing information.
  • Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
  • Used aseptic techniques to maintain specimen integrity.
  • Disposed of used needles in sharps containers to avoid accidental needlesticks.
  • Collected blood samples from 50 individuals per day, maintaining consistent patient flow.

Phlebotomist Technician

Community Hospital of Bremen
Bremen, IN
11.2021 - 04.2022
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Built trust and minimized patient discomfort during phlebotomy procedures.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Sanitized work area after every patient to prevent contamination and spread of disease.
  • Interviewed patients to verify test requisitions and patient identity.

Phlebotomist Technician

CSL Plasma
Dallas, TX
09.2021 - 11.2021
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Sterilized instruments and prepared Donor Floor for donations

  • Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.
  • Drew blood from patients to collect samples using venipuncture and following aseptic techniques.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.

Phlebotomy Technician

Covenant Health Center
Saginaw, MI
07.2021 - 09.2021
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Verified collection orders and communicated discrepancies to nurses.
  • Identified patients using proper procedures prior to specimen collection.
  • Transported specimens following established protocol for temperature and light.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
  • Labeled patient samples, double-checking all information for accuracy.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Labeled blood vials with critical information like time of collection, date and patient name.

Traveling Phlebotomy Technician

Elkhart General Hospital
Elkhart, IN
02.2021 - 05.2021
  • Knock and Greet patients asking for two patient Identifiers
  • Verified collection orders and communicated discrepancies to nurses.
  • Perform ABGs
  • Verify O2 rate for ABGs
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Treated blood-related chronic disorders by performing therapeutic phlebotomy.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Built trust and minimized patient discomfort during phlebotomy procedures.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.

Patient Care Technician

Saint Vincent Infirmary
Little Rock, AR
09.2020 - 02.2021
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Responded promptly to patient call lights to provide physical and emotional support.
  • Supported nurses in daily patient care activities by taking vital signs, documenting patient observations.
  • Monitored and charted fluid intake and output to stay current on patient conditions.
  • Secured qualified assistance for patient emergencies to optimize outcomes.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Responded to bell or light signal calls within maximum of two minutes to assist patients with needs
  • Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
  • Collected lab specimens in adherence with safety protocols for patient tests.
  • Improved patient care, safety and compliance by partnering with nurses.
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Delivered outstanding care based on physical, psychological, educational and related criteria for various types of patients.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Assisted doctors, nurses and support staff with preparation for and conducting patient procedures.
  • Administered personal nursing assistance in pre- and post-operative situations.

Assistant Manager

JACK'S FAMILY RESTAURANTS INC.
Amory, MS
11.2019 - 04.2020
  • Create and manage employee schedules, accommodating, individual request and requirements .
  • Routinely inspect company property and equipment, creating repair tickets as needed to ensure a comfortable and safe space for employees and guest.
  • Address and resolve guest concerts maintaining loyalty and increasing customer satisfaction.
  • Partnered with manager to create initiatives designed to motivate staff, increasing overall productivity.
  • Ensured employees complied with company policies and procedures
  • Conducted weekly meetings to communicate issues and weekly goals, answering and resolving employee questions or concerns.
  • Recruited and hired new team members
  • Tracked inventory and purchased inventory.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Monitored inventory and promptly reported food items requiring reorder.

Phlebotomist Technician

Quest Diagnostics
Stuart, FL
08.2019 - 11.2019
  • Collected blood samples from newborn to senior inpatients and outpatients using venipuncture, finger stick, and heel stick
  • Performed blood extraction as per lab procedure with least bruising to patient
  • Organized patients’ specimens and records
  • Reviewed lab test orders and clarified questionable entries with physicians, pathologist and nurses
  • Performed bleeding time test
  • Maintained cleanliness of work area.
  • Provided detailed bi-monthly data for quality assurance monitoring and performed improvement indicators.

Patient Care Technician

Cleveland Clinic Martin North
Stuart, Florida
07.2018 - 08.2019
  • Providing quality patient care that includes emotional support, and guidance.
  • Checked blood pressures, heart rate and pulse on a regular timed basis Monitor patient conditions, and provide updates to care team Monitored patients food,liquid, and restroom intake.
  • Foley and Wound-vack care obtained urine, and blood specimens.
  • Conduct EKG, and applied Cardiac Leads Changed sterile dressings Escort patients to X-ray, other diagnostic imaging process, and other medical departments.
  • Changed bed linens, washed, and bathed patients.
  • Prepped patients for surgery and kept patients mentally healthy and alert.
  • Provided patients and families with emotional support and instruction in areas including caring for, preparing meals, living independently, and or adapting to disability or illness.

  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Ambulated patients with appropriate assistive devices and in line with proper body mechanics.
  • Used mobility devices to transport patients.

Medical Assisting Urology Specialist

Home Health
Stuart, Florida
03.2017 - 06.2017
  • Managed the sterilization of equipment for urology office
  • Roomed patients and obtained medical history for physician
  • Prepped patient and assisted physician with cystoscopies
  • Conducted prostate biopsy
  • Conducted Urethral dilation
  • Conducted inserion of super pubic and urethral catheterization
  • Managed sample inventory
  • Maintained account expirations on all supplies
  • Called in pharmaceutical prescriptions
  • Managed crash cart on-hand.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.

Patient Care Technician

Alzheimer's Patient
Amory, MS
02.2016 - 03.2017
  • Helped with supervision, recreational activities and visits
  • Assisted patient with bathing, dressing, toileting, eating, exercising, and other personal care
  • Helped with housekeeping, shopping, and meal preparation
  • Assisted with wound care, injections, physical therapy, and other medical needs by licensed health professionals
  • Assisted in coordinating and transporting to and from appointments.
  • Overnight care

Education

High School Diploma -

Saint James Academy
Fort Pierce, FL
04.2012

Technical Certificate - Phlebotomy

Itawamba Community College
Fulton, MS
03.2017

Skills

  • Anticipating Patient
  • Patient Care
  • Taking Vital Signs
  • Relationship Building
  • Drawing Blood
  • Perform 12 Lead EKGs
  • Performing Bladder Scans
  • Performing Cystoscopies
  • Performing Bladder Biopsies
  • Strong Verbal and Written
  • Computer Software Skills
  • Ability to Listen to Listen,
  • Comprehend and Listen
  • CPR
  • Instruction
  • Inventory
  • Medical Terminology
  • Quality assurance
  • Minimal Supervision
  • Written
  • Skills
  • HIPAA
  • Stress management
  • Organizational skills
  • PPE use
  • Sharps disposal
  • Clinical training
  • Infection control procedures
  • Team collaboration
  • Mobility assistance
  • Sterilization Techniques
  • Sample Collection Techniques
  • Laboratory Safety Protocols
  • Phlebotomy
  • Team Collaboration

References

1.Professional Reference: Sean Williams

Laboratory Manager, Olathe, Kansas

(785)221-8540

2.Professional Reference: Anna Dochterman, RN Unit Coordinator Olathe, Kansas

(660)2167644

3. Professional Reference: Katie Weber personal, Billings Clinic Montana (530) 945 5292

4.Professional Reference: Dr. Kenneth Afenya

Hospitalist Danville, Kentucky

(347)496-1360

5.Proffesional Reference: Marybeth Hoagland Facilitator Night Shift Manager Danville, KY (859)2390412

6.Professional Reference: Joy Parker Assistant Lab Manager Elkhart, Indiana- (610)938-7993

7.Professional Reference: Dustin Avery-Outreach Coordinator Bremen, Indiana- (574)276-6598

Professional Reference: Emily Nichols Assistant Lab Coordinator-Saginaw, Michigan (989)598-0682

Interests

Patient Care

Phlebotomy

Traveling

Certification

  • Certified Phlebotomy Technician- License #62545 ASCP
  • Certified Patient Care Technician- Licensee #Q5Y9G3K7 NHA
  • Basic Life Support- 185502456596
  • Phlebotomy Technician (PT)

Affiliations

Received Guardian Angel Pin for saving a life in 2019

Health Care Charting Systems

  • Epic
  • Cerner
  • Meditech

Timeline

Phlebotomist/Lab Assistant

Fusion Medical Staffing
12.2023 - 06.2024

Phlebotomist/Lab Technician

Aya Healthcare
11.2022 - 11.2023

Phlebotomy Technician

Aya Healthcare
08.2022 - 11.2022

Laboratory Assistant II

Ephraim McDowell Regional Medical Center
04.2022 - 07.2022

Phlebotomist Technician

Community Hospital of Bremen
11.2021 - 04.2022

Phlebotomist Technician

CSL Plasma
09.2021 - 11.2021

Phlebotomy Technician

Covenant Health Center
07.2021 - 09.2021

Traveling Phlebotomy Technician

Elkhart General Hospital
02.2021 - 05.2021

Patient Care Technician

Saint Vincent Infirmary
09.2020 - 02.2021

Assistant Manager

JACK'S FAMILY RESTAURANTS INC.
11.2019 - 04.2020

Phlebotomist Technician

Quest Diagnostics
08.2019 - 11.2019

Patient Care Technician

Cleveland Clinic Martin North
07.2018 - 08.2019

Medical Assisting Urology Specialist

Home Health
03.2017 - 06.2017

Patient Care Technician

Alzheimer's Patient
02.2016 - 03.2017

High School Diploma -

Saint James Academy

Technical Certificate - Phlebotomy

Itawamba Community College

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Kayla M Neyhart