Kaylan Powers
Sacramento,CA
Summary
Proactive and motivated individual seeking a challenging and responsible role to leverage experience and skills in a growth-oriented position within a progressive organization. Strong drive for success and passion for achieving results, eager to contribute expertise to drive company's success. Thrives in dynamic environments with a proven track record of exceeding expectations. Committed to making a significant impact and contributing to the overall success of the organization.
Overview
7
7
years of professional experience
Work History
Marketing Manager
Powers Luxury Events
11.2023 - Current
- Orchestrated the strategic rebranding initiative on social media, resulting in a 20% increase in follower engagement and amplifying brand visibility by employing robust analytical tools and social listening strategies
- Revamped the community management approach, reducing customer service response time by 50% and improving overall customer satisfaction ratings by 22%
- Increased nearly $11k in sales
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Social Media Manager
&Things
01.2023 - 02.2024
- Managed the company’s social media accounts
- Executed an event ad that achieved over $10k in sales
- Measured results by tracking metrics and insights on each platform
- Increased the social media engagement by 25%
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
Social Media/Marketing Intern
4Bestfriendsonly
09.2022 - 12.2022
- Supported branding, digital marketing messaging, and advertising campaigns by engaging with followers on various social media platforms.
- Created and published content across various platforms
- Increased Instagram engagement by 10%
- Increased brand visibility by crafting and implementing creative social media campaigns.
Clerical
Double Take Hair Gallery
04.2020 - 08.2022
- Greeted clients and visitors, escorting them to their appointments
- Answered and forwarded telephone calls
- Ordered products and maintained records and documents
- Performed tasks such as entering appointments in calendar and sending out confirmation messages to clients
- Managed sales of hair products.
Clerical
Mount Saint Mary's University
08.2018 - 03.2020
- Greeted walk-in students and other visitors, escorting them to specific destinations
- Answered, screened, and forwarded telephone calls
- Obtained or sent information or documents using a computer, fax machine, or mail
- Copied files, maintained records and documents
- Tracked customer phone calls and emails, entering updates
- Scheduled appointments and meetings.
HEDIS Medical records Large Volume Rep
Altegra Health
10.2017 - 05.2018
- Utilized phone, email, or fax to contact all designated medical offices/facilities, initiating requests or negotiations for specific medical records retrieval within specified timeframes
- Scheduled chart retrieval through Electronic Medical Record options, deployment of onsite field reviewers, or solicitation of chart copies via fax or mail from offices
- Escalated and followed up with internal business partners regarding issues affecting the successful retrieval of charts, providing support to expedite completion of charts received within designated deadlines
- Maintained comprehensive documentation in OPM (Office of Personnel Management) of scheduling commitments, contacts, notes, and special requests to facilitate successful chart retrieval
- Participated in client calls throughout the project to coordinate the retrieval of charts for LV/SH provider sites.
Education
Bachelor of Arts in Journalism & New Media -
Mount Saint Mary’s University
Los Angeles, CA12.2022
High School Diploma -
Sacramento Charter High School
Sacramento, CA05.2017
Skills
- Social Media Marketing
- Blogging
- Brand Development
- Communication
- Journalism
- Writing
- Research
- Brand-building strategies
Timeline
Marketing Manager
Powers Luxury Events
11.2023 - Current
Social Media Manager
&Things
01.2023 - 02.2024
Social Media/Marketing Intern
4Bestfriendsonly
09.2022 - 12.2022
Clerical
Double Take Hair Gallery
04.2020 - 08.2022
Clerical
Mount Saint Mary's University
08.2018 - 03.2020
HEDIS Medical records Large Volume Rep
Altegra Health
10.2017 - 05.2018
Bachelor of Arts in Journalism & New Media -
Mount Saint Mary’s University
High School Diploma -
Sacramento Charter High School
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