Summary
Overview
Work History
Education
Skills
Timeline
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Kaylan Riley

Summary

Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

5
5
years of professional experience

Work History

Sales Associate

Von Maur
09.2024 - 12.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Server

Urban Pie
04.2024 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Crew Member

Cold Stone
03.2023 - 06.2023
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.


Server Support and Waitress

Wilbo Burgers, Brats, And Beer
09.2019 - 10.2022
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Education

Psychology

Grandview University
Des Moines, IA
12-2026

High School Diploma -

Cedar Falls High School
Cedar Falls, IA
05.2023

Skills

  • Safe Food Handling
  • Customer Engagement
  • Customer Service
  • Store Opening and Closing
  • Leadership Qualities

Timeline

Sales Associate

Von Maur
09.2024 - 12.2024

Server

Urban Pie
04.2024 - 08.2024

Crew Member

Cold Stone
03.2023 - 06.2023

Server Support and Waitress

Wilbo Burgers, Brats, And Beer
09.2019 - 10.2022

Psychology

Grandview University

High School Diploma -

Cedar Falls High School

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Kaylan Riley