Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylan Shadoan

Pineville,NC

Summary

Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.

Overview

5
5
years of professional experience

Work History

Senior Member Service Representative

Carolina Cooperative FCU
Charlotte, NC
12.2023 - 03.2026
  • Facilitated member inquiries ensuring prompt and accurate responses.
  • Streamlined membership application process to enhance efficiency.
  • Educated members on financial products, effectively increasing product adoption rates.
  • Trained staff on operational procedures and customer service best practices.

Assistant Store Manager

Sally Beauty
Charlotte, NC
12.2022 - 01.2024
  • Assisted in training new staff on operational procedures and customer service standards.
  • Executed daily inventory management to ensure product availability and accuracy.
  • Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
  • Coordinated store merchandising efforts to enhance product displays and drive sales.

Merchandise Associate

Michaels Arts and Crafts
Charlotte, NC
03.2021 - 12.2022
  • Organized and maintained store displays to maximize visual appeal.
  • Processed incoming inventory, ensuring accurate stock levels and timely replenishment.
  • Increased customer satisfaction by providing maintaining a clean, organized sales floor.

Education

High School Diploma -

South Mecklenburg High School
Charlotte
06-2020

Skills

  • Customer service
  • Inventory control
  • Store organization
  • Team building and leadership
  • Records maintenance
  • Cash handling

Timeline

Senior Member Service Representative

Carolina Cooperative FCU
12.2023 - 03.2026

Assistant Store Manager

Sally Beauty
12.2022 - 01.2024

Merchandise Associate

Michaels Arts and Crafts
03.2021 - 12.2022

High School Diploma -

South Mecklenburg High School
Kaylan Shadoan