Summary
Overview
Work History
Education
Skills
Timeline
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Kaylan Wilson

Oklahoma City,OK

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

5
5
years of professional experience

Work History

Team Lead

Summer Moon Coffee
05.2022 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained all necessary equipment for daily operational functions
  • Recommended products based on solid understanding of individual customer needs and preferences.

Lead Barista

Harvey Bakery & Kitchen
11.2021 - 05.2022
  • During my time at Harvey Bakery & Kitchen I was primarily a barista, I also learned how to run our curbside counter
  • Being a barista was a new skill I learned while working here and I enjoyed being able to acquire the art of the barista talent
  • I absorbed the information quickly and enjoyed getting to make customers happy with the products I made and being able to serve them and answer any questions they had about our products
  • Trained new employees at times, I thoroughly enjoyed the chance at having a leadership role
  • Consistently maintained a clean and organized workspace, adhering to health and safety regulations.

Team Member

Live Boho
05.2021 - 11.2021
  • Learned all required tasks quickly to maximize performance.
  • Learned the workflow of the company and the companies we networked with.
  • Worked in the warehouse unloading and loading pallettes, while organizing shipments.
  • Enhanced property appeal by strategically arranging furniture, artwork, and accessories.
  • Increased sales revenue by implementing effective merchandising strategies and store layouts.
  • Implemented targeted marketing campaigns to drive foot traffic and increase store visibility within the community.

Private Nanny

Private Care
01.2019 - 06.2020
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Assisted children with homework assignments and special projects across different subjects.
  • Provided safe transportation to and from school, extracurricular activities, and other events.
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.

Education

No Degree - Marketing

University of Central Oklahoma
Edmond, OK

High School Diploma -

Yukon High School
Yukon, OK
05.2016

Skills

  • Cross-functional collaboration
  • Problem solving
  • Customer service
  • Decision making
  • Detail-oriented
  • Communication skills
  • Dependability
  • Computer literacy
  • Critical Thinking

Timeline

Team Lead

Summer Moon Coffee
05.2022 - Current

Lead Barista

Harvey Bakery & Kitchen
11.2021 - 05.2022

Team Member

Live Boho
05.2021 - 11.2021

Private Nanny

Private Care
01.2019 - 06.2020

No Degree - Marketing

University of Central Oklahoma

High School Diploma -

Yukon High School

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Kaylan Wilson