Kaylana Edgecombe
Viera
Summary
Experienced professional in hospitality and healthcare sectors with a strong track record in customer service and front desk management. Demonstrated adaptability across various roles, ensuring high-quality service delivery. Currently holding an associate's degree in health science, enhancing knowledge in health and safety management. Excellent communication skills and a commitment to continuous improvement and success in dynamic environments.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Waitress
Darden Restaurants
Melbourne
04.2024 - Current
- Provided excellent customer service while taking orders, serving food and beverages, and addressing customer inquiries.
- Ensured a clean and organized dining area, including setting tables and maintaining cleanliness.
- Assisted with menu recommendations and upselling of specials and promotions.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Processed payments and handled cash transactions.
Receptionist
D&S Hand Carwash
Tampa
05.2022 - 08.2022
- Managed front desk operations, including greeting customers, answering phone calls, and scheduling appointments.
- Assisted with customer inquiries and provided information about services.
- Maintained cleanliness and organization of the reception area.
- Processed payments and handled cash transactions.
Education
Associate of Arts And Sciences - Health Science
Indian River State College
Fort Pierce, FL12.2025
High School -
Ft. Pierce Central High School
Ft. Pierce05-2024
Skills
- Medical terminology
- Health and safety management
- Adaptability
- Quick learner
- Computer skills
- Phone etiquette
- Positive attitude
- Hospitable
Certification
Certified Medical Administrative Assistant
Timeline
Waitress
Darden Restaurants
04.2024 - Current
Receptionist
D&S Hand Carwash
05.2022 - 08.2022
Associate of Arts And Sciences - Health Science
Indian River State College
High School -
Ft. Pierce Central High School