Summary
Overview
Work History
Education
Skills
Timeline
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Kaylaneisha Reel

Kaylaneisha Reel

Jonesboro,AR

Summary

Dynamic and results-driven professional with extensive experience at Burger King, excelling in cash handling and customer service. Proven track record in mentoring staff and enhancing team performance, while implementing effective inventory control strategies. Committed to fostering a positive work environment and driving operational success through strong leadership and critical thinking skills.

Overview

2026
2026
years of professional experience

Work History

Shift Manager

Burger King
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Assistant Manager

Burger King
06.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Assistant Manager

Qdoba Eats
12.2023 - 06.2024
  • Provided direct support to customers, evaluating their needs and staying informed about consumer trends.
  • Secured ongoing business by delivering outstanding customer service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Defined clear targets and objectives and communicated to other team members.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Analyzed sales data to identify trends and adjust inventory orders accordingly.

Education

High School Degree - High School

East Poinsett County High School
Lepanto

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Workplace safety
  • Accurate money handling
  • Staff motivation
  • Opening and closing procedures
  • Punctual and reliable
  • Energetic and enthusiastic
  • Training and mentoring
  • Relationship building
  • Mentoring and coaching
  • Staff training and onboarding
  • Inventory control
  • Staff development
  • Documentation and reporting
  • Safety compliance
  • Schedule management
  • Flexible schedule
  • Hiring and recruiting
  • Equipment troubleshooting
  • Schedule oversight
  • Supply ordering
  • Verbal and written communication
  • Shift checklists
  • Shift leadership
  • Customer service
  • Problem-solving
  • Active listening
  • Critical thinking
  • Computer skills
  • Staff supervision
  • Safety procedures
  • Work Planning and Prioritization

Timeline

Assistant Manager

Burger King
06.2024 - Current

Assistant Manager

Qdoba Eats
12.2023 - 06.2024

Shift Manager

Burger King

High School Degree - High School

East Poinsett County High School

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