Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Kaylani Jones

Moreno Valley,CA

Summary

People-oriented and dependable professional with three years of experience in customer service. Able to build meaningful relationships with consumers while speaking with them in person, and also over the phone.

Overview

1
1
year of professional experience

Work History

Server

Yolanda's Kitchen
Riverside, CA
04.2023 - 03.2024
  • Greeted guests and provided menus.
  • Maintained knowledge of current menu items, ingredients, and preparation methods.
  • Answered questions and recommended specials and new menu additions to increase profits/sales.
  • Communicated with hosts, bussers, and kitchen staff to prepare items and serve customers.

Human Resources Office Assistant

Moreno Valley Unified School District
Moreno Valley, United States
06.2023 - 08.2023
  • Assisted with basic office skills (answering phones, sending emails, and sorting and filing confidential files)
  • Ordered and sorted records in the record room.

Office Assistant (Internship)

Blue Horizon Financial Services
Upland, CA
01.2023 - 05.2023
  • Arranged and managed appointments for CEO
  • Made initial and follow-up calls
  • Organized files for incoming clients.
  • Was mainly trained on communication skills and office etiquette during this time.

Education

High School Diploma -

Valley View High School
Moreno Valley, CA

Skills

  • Effective Time Management
  • Great Written and Verbal Skills
  • Customer Service
  • Communication/ Interpersonal Skills
  • Ability to Work in a Team
  • Microsoft Word and Powerpoint
  • Problem Solver
  • Marketing/ Sales Skills

Languages

English

References

References available upon request

Timeline

Human Resources Office Assistant

Moreno Valley Unified School District
06.2023 - 08.2023

Server

Yolanda's Kitchen
04.2023 - 03.2024

Office Assistant (Internship)

Blue Horizon Financial Services
01.2023 - 05.2023

High School Diploma -

Valley View High School
Kaylani Jones