Detail-oriented professional with strong leadership abilities in retail management. Committed to optimizing store operations through effective team engagement and strategic inventory management to drive sales growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Taco Bell
Fort Myers Beach, FL
07.2024 - 01.2026
Led daily operations to ensure efficient service and customer satisfaction.
Trained and mentored team members on company policies and procedures.
Implemented inventory management strategies to reduce waste and increase profitability.
Developed employee schedules to optimize staff coverage during peak hours.
Fostered a positive work environment, promoting teamwork and employee engagement initiatives.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Shift Leader
Firehouse Subs
Fort Myers, FL
07.2023 - 07.2024
Supervised team operations to ensure efficient workflow and high-quality service delivery.
Monitored compliance with health and safety regulations, fostering a safe work environment.
Coordinated shift schedules to maintain adequate staffing during peak hours.
Supervised kitchen staff to ensure timely meal preparation and adherence to safety standards.
Trained new team members on food handling procedures and recipe execution.
Managed shift schedules, ensuring adequate coverage during peak service hours.
Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
Placed orders to restock items before supplies ran out.
Screener
DMG Finish LLC
Cape Coral, FL
01.2023 - 12.2023
Installed and replaced pool cage and patio screens, ensuring proper tension to prevent sagging.
Fabricated and installed aluminum screen panels and framing components.
Measured work areas to determine material requirements and ensure precise fit.
Replaced damaged screen doors, splines, and hardware to restore screen integrity.
Maintained safety protocols while working on ladders and high-lift equipment.
Consulted with homeowners to identify repair needs and deliver high-quality customer service
Collaborated with team members to improve workflow efficiency and productivity.
Coffee Shop Worker
Dunkin' Donuts
Ashaway, RI
12.2021 - 11.2022
Operated espresso machines and equipment to prepare quality beverages.
Served customers efficiently, ensuring satisfaction and repeat business.
Maintained cleanliness of work area, adhering to health and safety standards.
Assisted in training new staff on coffee preparation techniques and customer service protocols.
Ran the drive thru, handling cash, giving change and counting the drawer.
Crew Member
Dominos Pizza Inc.
Westerly, RI
07.2019 - 12.2021
Assisted in daily operations, ensuring efficient service and customer satisfaction.
Learned cash register operation, processing transactions accurately and efficiently.
Maintained cleanliness of work area, adhering to health and safety standards.
Collaborated with team members to streamline workflow during peak hours.
Ran the oven and made pizza
Answered phones and handled all the customers complaints