Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Court Employee
Costco
Auburn Hills, MI
04.2024 - Current
Maintained a clean work area and equipment.
Cleaned and sanitized dishes, utensils, and work surfaces after each shift.
Ensured proper portion sizes when serving meals to customers.
Operated cash register to process payments from customers.
Replenished condiments and other supplies at tables and counters.
Resolved member complaints in a timely manner.
Served members during slow and busy hours effectively by prioritizing and communicating.
Front End Assistant
Costco
Ann Arbor, MI
10.2023 - 04.2024
Handled cash transactions and ensured accuracy when entering payments into system.
Maintained cleanliness of store, including dusting shelves and stocking merchandise.
Assisted member with product selection and purchase decisions.
Loaded and unloaded carts
Helped in multiple departments
Make an easier shopping experience for members
Server
Warwick Hills Golf And Country Club
Grand Blanc, MI
03.2023 - 07.2023
Ensured that each guest was served courteously, quickly, and efficiently.
Communicated effectively with kitchen staff regarding member allergies or special requests.
Provided excellent member service to ensure satisfaction.
Assisted in training new servers.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Sales Representative
T Mobile Sales Representative
Adrian, MI
08.2022 - 01.2023
Provided technical support for customers using the company's products or services.
Performed market research to identify potential sales opportunities.
Identified opportunities for cross-selling additional products and services.
Answered inquiries from prospective customers regarding features of products and services offered.
Developed and maintained relationships with existing clients to ensure customer satisfaction.
Analyzed market trends to identify potential sales opportunities.
Reviewed monthly performance against targets set by management team.
Manager
McDonald's
Tecumseh, MI
09.2020 - 08.2022
Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Coached, mentored and trained team members in order to improve their job performance.
Established processes to ensure efficient workflow throughout the organization.
Ensured compliance with regulatory requirements and industry standards.
Provided leadership during times of organizational change or crisis situations.
Enforced customer service standards and resolved customer problems to uphold quality service.