Taylor Nez
Albuquerque
Summary
Results-oriented professional with strong customer service and multitasking skills. Committed to enhancing customer experiences through effective communication and teamwork. Demonstrates adaptability and a strong work ethic while mastering new skills independently. Focused on continuous learning and professional development to drive company success.
Overview
9
9
years of professional experience
Work History
Food Court Employee
Costco
Albuquerque
10.2016 - 12.2025
- Prepared and served food items in a fast-paced environment.
- Maintained cleanliness and organization of food court area.
- Operated kitchen equipment and adhered to safety standards.
- Processed cash transactions accurately and efficiently, ensuring smooth operations at the register.
- Stocked supplies and monitored inventory levels for optimal service.
- Cleaned and sanitized dishes, utensils, and work surfaces after each shift.
- Resolved customer concerns swiftly, contributing to a positive dining experience.
- Swept floors around tables and chairs after closing time.
- Resolved customer complaints in a timely manner.
- Ensured proper portion sizes when serving meals to customers.
- Disposed of trash in designated containers at end of shift.
- Educated new employees on kitchen equipment use and safety protocols, fostering a safe work environment.
- Greeted customers, took orders, and provided customer service.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Engaged in pleasant conversations with customers while taking orders to enhance customer experience.
- Scrubbed and polished counters to remove debris and food.
Pharmacy Clerk
Costco
Albuquerque
08.2023 - 02.2025
- Processed prescription orders ensuring accuracy and compliance with pharmacy regulations.
- Assisted customers with medication inquiries and provided product information.
- Managed inventory by stocking shelves and organizing pharmaceutical products for optimal accessibility.
- Operated pharmacy software to track prescriptions and manage patient records.
- Collaborated with pharmacists to ensure timely medication preparation and dispensing.
- Handled cash transactions and processed payments at the pharmacy counter.
- Verified accuracy of prescriptions filled by pharmacists.
Vault Clerk
Costco
Albuquerque
05.2019 - 02.2025
- Managed vault security procedures and monitored access to sensitive cash assets.
- Assisted in training new staff on vault operations and security protocols.
- Maintained organized vault storage for efficient retrieval of cash and documents.
- Collaborated with management to improve vault procedures and enhance efficiency.
- Responded promptly to inquiries regarding cash handling and vault operations.j
- Created detailed reports on inventory levels and discrepancies in stock count.
- Handled cash, checks and credit card transactions in accordance with established procedures.
- Audited daily logs to ensure accuracy of entries.
- Unloaded and verified incoming transfers from armored car services.
- Used manual and mechanical means to count and verify monetary values.
- Balanced daily cash deposits and vault inventory with zero error rate.
Front End Assistant
Costco
Albuquerque
03.2017 - 02.2025
- Assisted customers with product inquiries and service requests.
- Maintained store cleanliness and organized merchandise displays.
- Processed transactions accurately at the cash register.
- Collaborated with team members to streamline inventory restocking process.
- Resolved customer complaints, enhancing satisfaction through professionalism and empathy.
- Assisted in training new staff members on basic front end operations.
- Built strong relationships with customers through excellent customer service practices.
- Processed returns efficiently and accurately following established procedures.
- Created strategies to boost customer engagement in store activities.
- Answered phone calls and directed inquiries to appropriate personnel.
- Helped customers find specific products, answered questions, and offered product advice.
Merchandise Stocker
Costco
Albuquerque
03.2017 - 02.2025
- Stocked merchandise efficiently in designated areas to maintain product availability.
- Guided customers in locating products to improve shopping experience.
- Reviewed stock levels regularly and reported discrepancies to management for timely resolution.
- Collaborated with team members to ensure timely restocking of high-demand items.
- Operated pallet jacks and forklifts safely to transport heavy goods throughout the warehouse.
- Trained new staff on stocking procedures and safety protocols to maintain operational consistency.
- Updated computer system with daily sales data to maintain accurate records.
Clothing Sales Associate
Costco
Albuquerque
03.2017 - 02.2025
- Assisted customers in selecting clothing items based on their preferences.
- Organized and restocked merchandise on sales floor, improving product visibility and accessibility.
- Maintained cleanliness and order in the clothing department throughout shifts.
- Resolved customer inquiries and issues promptly, enhancing customer satisfaction.
- Monitored inventory levels and reported discrepancies to management efficiently.
- Communicated item availability with retail team members and shoppers.
- Ticketed items with pricing and markdowns and restocked sales floor according to merchandising plan.
- Cultivated positive relationships with regular customers, fostering loyalty and encouraging repeat visits.
Cashier
Costco
Albuquerque
10.2016 - 02.2025
- Processed customer transactions efficiently at checkout stations.
- Handled cash, credit, and gift card transactions accurately.
- Trained new cashiers on procedures and customer service standards to ensure consistent service quality.
- Processed cash and credit card payments, issued receipts, and provided accurate change to enhance transaction efficiency.
- Greeted customers and answered any questions they had about the store's products and services.
- Delivered exceptional customer service by actively listening to patrons and addressing their inquiries.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained work area and kept cash drawer organized.
Education
High School Diploma -
Cibola Highschool
Albuquerque, NM05-2016
Some College (No Degree) - Nursing
Central New Mexico Community College
Albuquerque, NM05-2026
Skills
- Cash handling expertise
- Register operation
- Customer service
- Customer engagement
- Food safety knowledge
- Inventory management
- Efficient workflow
- Time management
- Performance improvement
- Employee training
- Cross-training
- Attention to detail
Timeline
Pharmacy Clerk
Costco
08.2023 - 02.2025
Vault Clerk
Costco
05.2019 - 02.2025
Front End Assistant
Costco
03.2017 - 02.2025
Merchandise Stocker
Costco
03.2017 - 02.2025
Clothing Sales Associate
Costco
03.2017 - 02.2025
Food Court Employee
Costco
10.2016 - 12.2025
Cashier
Costco
10.2016 - 02.2025
High School Diploma -
Cibola Highschool
Some College (No Degree) - Nursing
Central New Mexico Community College