Kaylee Blackgrove
Evansville,IN
Summary
Versatile and dynamic, with a proven track record at Instacart for enhancing customer satisfaction through efficient order fulfillment and exceptional service. Demonstrates expertise in mobile app navigation and cooking, coupled with strong leadership and organizational skills. Excelled in fast-paced environments, significantly reducing food waste and streamlining store operations for improved productivity.
Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Overview
7
7
years of professional experience
Work History
Instacart Shopper
Instacart
11.2024 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
- Worked productively with customers to meet order requirements and service expectations.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Assisted customers with special requests by locating hard-to-find items or making appropriate substitutions.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Cook
Cardon & Associates
11.2024 - 02.2025
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Contributed to positive resident experiences by accommodating special dietary needs and requests.
Manager in Training
Sunoco Gas Station/Blimpie Sub Shop
08.2021 - 11.2024
- Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
- Assisted with onboarding of new employees by providing training and development resources.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Enhanced team performance by implementing effective training strategies and management techniques.
- Coordinated large-scale catering events, ensuring timely preparation and delivery of food while maintaining the highest quality standards.
- Trained team members to prepare sandwiches and other items according to instructions.
- Executed sandwich artistry duties with very low occurrence of errors.
- Communicated menu item information and offered suggestions to promote featured products.
- Organized work areas to foster efficiency and model exceptional kitchen etiquette.
Store Manager
Dollar General
06.2018 - 07.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
High School Diploma -
Jasper High School
Jasper, IN05-2016
Skills
- Mobile app proficiency
- Cooking
- Staff leadership
- Store operations
- Cleaning and organization
- Food handling
- Training and mentoring
- Customer service management
- Product picking
- Food preparation
Timeline
Instacart Shopper
Instacart
11.2024 - Current
Cook
Cardon & Associates
11.2024 - 02.2025
Manager in Training
Sunoco Gas Station/Blimpie Sub Shop
08.2021 - 11.2024
Store Manager
Dollar General
06.2018 - 07.2021
High School Diploma -
Jasper High School
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