Kaylee Brown
Tulsa,OK
Summary
Proven team player with a track record of enhancing customer satisfaction at Andolini's Pizzeria through exceptional customer service and strong multitasking abilities. Skilled in cash handling and maintaining a clean dining environment, consistently contributing to team success and efficiency. Demonstrates a keen ability to manage high-pressure situations, ensuring guest needs are met promptly and accurately.
Overview
5
5
years of professional experience
Work History
Waitress
Andolini's Pizzeria
06.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Team Member
Gambinos
05.2019 - 06.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
Diploma - General Studies
Checotah High School
Checotah, OK05.2019
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Order Taking
- Cash Handling
- Safe Food Handling
- Food Running
- Memory retention
- Food safety understanding
Timeline
Waitress
Andolini's Pizzeria
06.2022 - Current
Team Member
Gambinos
05.2019 - 06.2022
Diploma - General Studies
Checotah High School
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