Developed strong organizational and analytical skills in structured environment, utilizing these abilities to manage and streamline data processes. Demonstrates effective communication and problem-solving skills, adaptable to various operational needs. Known for reliability and focuses on delivering quality results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Records Specialist
Polk County Sheriff's Office
Winter Haven, FL
06.2025 - Current
Organized and maintained accurate records within digital filing systems.
Assisted in processing requests for public records, ensuring compliance with legal standards.
Collaborated with team members to streamline data entry processes for efficiency.
Scanned paper records to transfer to digital filing systems.
Improved customer service response times by efficiently locating and providing requested documentation when needed.
Redacted information as requested when faced with potential privacy violations.
Followed established policies and procedures to maintain compliance with regulations.
Processed police reports and records for accuracy and compliance with legal standards.
Collected and processed cash and check payments for invoices while maintaining accuracy and accountability.
Crew Member
Dairy Queen
Lakeland, FL
02.2023 - 04.2025
Communicated clearly and positively with co-workers and management.
Delivered exceptional customer service in fast-paced environment, ensuring positive guest experiences.
Took initiative to identify and complete additional tasks when scheduled duties were finished, helping maintain store operations and productivity.
Worked effectively in multiple roles throughout the store as needed.
Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
Welcomed customers and helped determine their needs.
Built relationships with customers to encourage repeat business.