Mary Lewis
Summary
Results-driven professional with extensive experience in records management and process optimization. Skilled in implementing improvements that reduce turnaround times and enhance team competency through effective training and support.
Overview
2027
2027
years of professional experience
Work History
Records Specialist
Glendale Police Department
Glendale, AZ
05.2021 - 06.2026
- Managed electronic record management system to ensure accurate data retrieval and compliance with policies.
- Implemented process improvements to enhance records processing efficiency and reduce turnaround times.
- Trained new staff on records management procedures and software applications, fostering team competency.
- Improved customer service response times by efficiently locating and providing requested documentation when needed.
- Implemented the department's new federal reporting process and ensured the error rate stayed below the allowed percentage.
Shift Manager
Army and Air Force Exchange Services
Luke Air Force Base, AZ
01.2019 - 04.2021
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Ran nightly reports closing out various accounts and detailing daily activities, closed out the cash registers and ensured the deposit balanced at the end of the night.
- Monitored inventory levels, ensuring timely restocking of supplies and materials.
Report Writer
Escambia County Sheriff's Office
Pensacola, FL
2015 - 2018
- Received phone calls from sheriff's deputies to start or complete reports, create arrest reports or warrant affidavits, or mark warrants as served.
- Reviewed and edited reports for clarity, accuracy, and adherence to formatting guidelines.
- Trained new staff on report-writing practices and agency-specific requirements.
Sales Associate
Bed Bath & Beyond
Pensacola, FL
2014 - 2015
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout procedures.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assisted with end of day processes including balancing the registers and ensuring the daily deposits were accurate.
Non-Destructive Testing Technician
United States Air Force Reserve
Whiteman Air Force Base, MO
2007 - 2015
- Conducted thorough inspections utilizing ultrasonic and radiographic testing methods.
- Assisted in maintaining calibration of testing equipment for precision accuracy.
- Reduced equipment downtime with proactive identification of potential flaws and defects in materials.
- Deployed to Afghanistan in 2014 for six months in support of Operation Enduring Freedom.
Education
Associate of Science -
State Fair Community College
Sedalia, MO05-2006
Skills
- Records management systems
- Confidentiality handling
- Work prioritization
- Data entry
- Microsoft office
- Attention to detail
- Multitasking Abilities
Timeline
Records Specialist
Glendale Police Department
05.2021 - 06.2026
Shift Manager
Army and Air Force Exchange Services
01.2019 - 04.2021
Report Writer
Escambia County Sheriff's Office
2015 - 2018
Sales Associate
Bed Bath & Beyond
2014 - 2015
Non-Destructive Testing Technician
United States Air Force Reserve
2007 - 2015
Associate of Science -
State Fair Community College