Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Kaylee Butts

Corpus Christi,TX

Summary

Understanding Certified Peer Support Specialist knowledgeable in care system navigation and willing to share life experiences related to mental illness. Energetic professional with more than 2 years of expertise providing mental support as well as advice and assistance to those wanting to change lives positively.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Peer Support Specialist

MHID
12.2021 - Current
  • Enhanced client recovery by providing emotional and practical support in both group and one-on-one settings.
  • Improved the quality of care for clients by actively participating in treatment planning meetings and offering insights from a peer perspective.
  • Developed strong rapport with clients, fostering a trusting environment to encourage open communication about personal challenges and goals.
  • Assisted clients in identifying community resources and services, increasing their access to valuable support networks.
  • Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.

Caregiver-partime

All Seasons Placement
06.2020 - Current
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.

Cashier/Customer Service

Stripes Convenience Stores
09.2021 - 01.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Housekeeper

Fredonia Hotel
07.2019 - 06.2020
  • Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing
  • Ensuring all rooms are cared for and inspected according to standards
  • Protecting equipment and making sure there are no inadequacies

Cashier

Big's Convenience Store
11.2018 - 05.2019
  • Provide assistance to customers and handle various duties such as operating the cash register, greeting customers, helping people locate products, doing paperwork, stocking shelves, and maintaining the store clean and organized
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Production Worker

Pilgrim's Pride
09.2017 - 12.2018
  • Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
  • Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
  • Maintained a safe working environment by adhering to safety protocols and promptly addressing potential hazards.
  • Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.

Cashier

Cheveron
10.2015 - 06.2017
  • Provide assistance to customers and handle various duties such as operating the cash register, greeting customers, helping people locate products, doing paperwork, stocking shelves, and maintaining the store clean and organized
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Call Center Agent

ETech Communications
01.2013 - 01.2015
  • Obtains client information by answering telephone calls; interviewing clients; verifying information
  • Informs clients by explaining procedures; answering questions; providing information
  • Maintains communication equipment by reporting problems

Education

Associate in Addiction Medicine -

Del Mar College
Corpus Christi, TX
12.2023

High school diploma in General Studies -

Nacogdoches High School
01.2011

Skills

  • Problem-Solving Skills
  • Mental Health Services
  • Family Assistance
  • Service Navigation
  • Crisis Intervention
  • Substance Abuse Awareness
  • Recovery Planning
  • Peer Support Ethics
  • Trauma-Informed Care
  • Team Collaboration
  • Wellness Recovery Action Plan
  • Motivational Interviewing
  • Public Speaking
  • Effective Communication

Certification

  • Driver's License
  • First Aid Certification
  • CPR Certification

Assessments

  • Work style: Reliability, Proficient, 11/01/21, Tendency to be reliable, dependable, and act with integrity at work
  • Home health aide skills, Proficient, 11/01/21, Providing care to patients in a home setting
  • Work motivation, Proficient, 07/01/20, Level of motivation and discipline applied toward work

Timeline

Peer Support Specialist

MHID
12.2021 - Current

Cashier/Customer Service

Stripes Convenience Stores
09.2021 - 01.2023

Caregiver-partime

All Seasons Placement
06.2020 - Current

Housekeeper

Fredonia Hotel
07.2019 - 06.2020

Cashier

Big's Convenience Store
11.2018 - 05.2019

Production Worker

Pilgrim's Pride
09.2017 - 12.2018

Cashier

Cheveron
10.2015 - 06.2017

Call Center Agent

ETech Communications
01.2013 - 01.2015

Associate in Addiction Medicine -

Del Mar College

High school diploma in General Studies -

Nacogdoches High School

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Kaylee Butts