Experienced with educational support, assisting in development and implementation of classroom activities. Utilizes strong interpersonal skills to foster supportive and engaging learning environment. Knowledge of effective classroom management techniques and instructional support.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Paraprofessional
Edinburgh Community School
09.2023 - Current
Supported students with disabilities in daily activities and academic tasks, fostering independence and engagement.
Implemented individualized education plans (IEPs) under teacher guidance, ensuring compliance with specific learning goals.
Collaborated with teachers to adapt instructional materials, enhancing accessibility for diverse learning needs.
Monitored student progress and behavior, providing feedback to educators for continuous improvement of strategies.
ASSISTANT MANAGER
ANN TAYLOR FACTORY – ANN INC.
09.2021 - Current
Assisted General Manager in administering policies and practices in areas such as human resources, compliance, safety, and quality assurance.
Collaborated with store manager to direct and delegate work assignments and verify the execution of plans and strategies across the store.
Supervised hourly and temporary personnel, providing work direction, and reviewing work processes.
Stayed current with all store initiatives and communications, sharing with associates as required.
Evaluated performance of associates and mentored underperforming employees on ways to improve.
Coached and managed performance for store associates and developed a bench of talented workers.
Coordinated work handoffs and schedules with other Shift Managers.
Analyzed productivity reports to manage overall performance.
Communicated regularly with the management team concerning all aspects of sales, customer feedback, and associate performance.
ADMINISTRATIVE ASSISTANT
EDWARDS ELECTRICAL AND MECHANICAL
05.2021 - 09.2021
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Generated reports and typed letters in Word and prepared PowerPoint presentations.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Maintained clean reception area to promote positive, professional environment for clients.
Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Drafted common document templates for use by executives and employees.
SALES LEAD
LOFT OUTLET – ANN INC.
10.2019 - 09.2021
Delegated work and assignments, giving clear direction and verifying execution.
Increased revenue by developing customer relationships, leading to substantial sales growth.
Created and implemented departmental objectives and drove performance to meet KPIs for each quarter.
Set high bar for customer service and trained staff in consultative sales techniques.
Helped empower women by creating customary outfits for all different occasions.
Special Education Paraprofessional
EDINBURGH COMMUNITY SCHOOL CORP.
09.2019 - 05.2020
Supported individualized education plans (IEPs) for students with diverse learning needs.
Collaborated with teachers to implement classroom strategies enhancing student engagement.
Monitored student progress and provided feedback to educators on behavioral and academic performance.
Assisted in adapting instructional materials for various learning styles and abilities.
SALES LEAD
DICKS SPORTING GOODS
04.2018 - 09.2019
Set high bar for customer service and trained staff in consultative sales techniques.
Built sales strategies to support corporate vision and plans for growth.
Recruited and hired new sales associates by assessing enthusiasm, persistence, communication, and sales skills.
Evaluated efforts by sales teams and assisted in improving sales by implementing new planning strategies.
Delegated work and assignments, giving clear direction and verifying execution.
Increased revenue by developing customer relationships, leading to substantial sales growth.
ASSISTANT MANAGER
JACKRABBIT INC.
04.2016 - 04.2018
Assisted General Manager in administering policies and practices in areas such as human resources, compliance, safety, and quality assurance.
Collaborated with store manager to direct and delegate work assignments and verify the execution of plans and strategies across the store.
Supervised hourly and temporary personnel, providing work direction, and reviewing work processes.
Stayed current with all store initiatives and communications, sharing with associates as required.
Evaluated performance of associates and mentored underperforming employees on ways to improve.
Coached and managed performance for store associates and developed a bench of talented workers.
Coordinated work handoffs and schedules with other Shift Managers.
Education
Bachelor of Science - English Literature, Writing and Literacy