Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. Has an aptitude for technology and is ready to apply knowledge and skills to any challenge.
Work History
Admissions Associate
10 Months
The University of Alabama | 10.2025 - Current
Answer phones, and direct them to the proper campus partners if applicable.
Assist applicants with their admissions process and serve as point of contact throughout admissions process as needed.
Provide exceptional customer service to both applicants and their families, addressing concerns promptly and professionally.
Reply to email inquiries about admissions using SLATE.
Evaluate transcripts, contributing to fair admission decisions.
Educate students on UA's admissions process.
Process and review high school transcripts for deficiencies and GPA recalculation when necessary.
Sales Associate I
1 Year 2 Months
University of Alabama | 06.2025 - Current
Entered and maintained accurate records of sales transactions and deposits, ensuring confidentiality of sensitive customer information.
Process payments through POS and cash register systems with high accuracy.
Follow detailed procedures for opening/closing duties and balancing cash drawers.
Maintain organized workspaces and completed documentation for daily operations.
Collaborated with team members to coordinate workflow, enhancing operational efficiency.
Monitor facility spaces and document any maintenance or technical issues requiring attention.
Spa Attendant
3 Years 9 Months
Malibu Salon & Spa | 01.2022 - 10.2025
Managed client database through accurate data entry, ensuring confidentiality and integrity of records.
Processed client payments and scheduled appointments, maintaining high privacy standards and enhancing client trust.
Assisted with office administration tasks including inventory tracking, supply ordering, and record updates.
Facilitated daily workflow by communicating effectively and collaborating with staff to ensure seamless operations.
Ensured compliance with sanitation procedures and documented cleaning logs.
Team Member
1 Year
Chick-fil-A Northport | 01.2021 - 01.2022
Accurately processed customer transactions and maintained financial accountability at point of sale.
Entered and verified order information, ensuring accuracy and efficiency in a fast-paced environment.
Ensured work areas were organized and compliant with safety and efficiency standards.
Contributed to team success by completing assigned tasks accurately and on schedule.
Maintained inventory records and assisted with updating job requirements and position descriptions.
Education
Associate in Applied Science (A.A.S.)
Shelton State Community College | Tuscaloosa, Alabama | 05-2023