Kaylee Celestine
Lafayette,LA
Summary
Adaptable Crew Member accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service.
Overview
1
1
year of professional experience
Work History
Crew Member
Wen-Star Of Louisiana, INC.
07.2022 - Current
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Became familiar with products to answer questions and make suggestions.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Stocked shelves to organize aisles in assigned department.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Documented customer orders and conveyed special requests to kitchen staff.
- Completed milkshakes and ice cream desserts for customers.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Prepared salads, soups and sandwiches for customers.
- Backed up servers by setting up trays and completing some food deliveries.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Brewed coffee and tea and changed out drink station syrups.
- Operated cash register to ring up final bill and process various forms of payment.
Education
High School Diploma -
Acadiana Renaissance Charter Highschool
Youngsville, LA05.2023
Skills
- Inventory Rotation
- Workplace Efficiency
- Table and Dining Room Setup
- Supplies Monitoring and Restocking
- Valid Driver's License
- Adaptability and Flexibility
- Health and Safety Compliance
- POS Terminal Operation
- Cash Handling
- Operate Cash Register
- Teamwork and Collaboration
- Taking Orders
- Process Payments
- Drive-Thru Operation
- Willingness to Learn
- Food and Beverage Service
Timeline
Crew Member
Wen-Star Of Louisiana, INC.
07.2022 - Current
High School Diploma -
Acadiana Renaissance Charter Highschool
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