Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kaylee Collins

Hohenwald,TN

Summary

Proactive and results-driven professional with proven expertise in communication and organization. Excelled in enhancing customer satisfaction and maintaining standards. Skilled in data entry and multi-tasking, adept at resolving issues promptly and efficiently, ensuring operational excellence.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server/waitress

Junk Yard Dog
07.2022 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Lifeguard

City of Hohenwald Park
05.2021 - 09.2022
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Upheld hygiene standards in pool and surrounding area.

Education

High School Diploma -

LCHS
Hohenwald, TN
05.2024

General Office Services

Tennessee College of Applied Technology - Hohenwald
Hohenwald, TN
05.2024

Skills

  • Communication
  • Organization
  • Slideshows
  • Word processing
  • Proofreading
  • Data entry
  • Typing
  • Spreadsheets
  • Note-taking
  • Email
  • Time management
  • Multi-tasking

Certification

  • Certified as General Office Assistant
  • Keyboarding/Data Entry
  • Computer Essentials
  • Office Procedures 1
  • Email Essentials
  • Office Tech Foundations
  • Records Management
  • Microsoft Office 2019 Benchmark Series
  • Word Level 2 Bundle
  • Currently in the beginning of Excel Classes

Timeline

Server/waitress

Junk Yard Dog
07.2022 - Current

Lifeguard

City of Hohenwald Park
05.2021 - 09.2022

High School Diploma -

LCHS

General Office Services

Tennessee College of Applied Technology - Hohenwald

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Kaylee Collins