Kaylee David
Columbus,OH
Summary
Currently a student at The Ohio State University. Experience in many forms of customer service and other skills.
Overview
6
6
years of professional experience
Work History
Head Lifeguard
Crew's Nest
04.2024 - Current
- Cooperated fully with the manager to identify areas of concern and ascertain reliable methods for remediation.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Bartender
Crews Nest
04.2024 - Current
- Poured mixed drinks and specialty cocktails
- customer service
- took orders for drinks and food then delivered them to customers
- Stocked and maintained a clean and organized workspace, ensuring health and safety regulations compliance.
Hostess / Server
Azteca D'Oro Mexican Restaurant
01.2024 - 05.2024
- Greeted incoming guests warmly with genuine smile and eye contact
- Maintained orderly flow of guests from reception area into dining room and informed customers of wait times
- Quickly took payments from patrons after meals to turn over tables and help increase nightly revenue
- Cleaned tables, menus and dining areas in accordance with company and industry standards
- Fielded telephone calls to answer questions and take reservations
- Observed dining room to monitor guest satisfaction and provided assistance when needed
- Supported servers by escorting guests to seats, taking beverage orders and running food
Dock Worker
Oasis Marina at Port Lorain
04.2021 - 08.2023
- Contributed to a team of coworkers to complete daily tasks efficiently
- Performed maintenance tasks that required physical labor, moving heavy objects, assisting with launching watercraft, etc
- Maintained a clean and organized work environment
- Along with cleaning up pollution from the water
- Tracked weather and water daily to be able to determine how this will affect boats and people on the lake
- Enforced Safety protocols for all staff and visitors
- Mastered a data website to be able to complete many tasks as an employee
Pet Care Attendant
Paws By the Lake
08.2020 - 01.2022
- Monitored animal's behaviors
- Kept record of feeding, bowel movements physical appearance, exercise, and overall history
- Treated sick and injured animals with basic care and called in veterinary professionals to obtain more complex treatment
- Maintained proper schedules for feeding, watering, grooming, bathing, and exercising animals each day
- Improved pet care quality by providing attentive and personalized attention to animals' needs
- Handled emergencies
Stable Attendant
The Caring Corral
08.2018 - 09.2021
- Teach Classes designed to help people with disabilities, military veterans, at-risk youth, and others with therapy horses
- Maintained a clean, organized, and safe environment
- Trained horses to help develop physical abilities and skills
- Assisted with general equine care, including feeding, watering, and corral maintenance
Education
Avon Lake High School
Avon Lake, OH05.2022
Bachelor of Science - Biology
The Ohio State University
Columbus, OH12-2026
Skills
- CPR certified
- Customer Service
- Team Management
- Spanish
Additional Information
- Student Council - Avon Lake High School
- National Honors Society - Avon Lake High School
- Varsity Softball Captain - Avon Lake High School
- Environmental Club - University of South Florida
- Marine Biology Club - University of South Florida
- Rowing - University of South Florida
Timeline
Head Lifeguard
Crew's Nest
04.2024 - Current
Bartender
Crews Nest
04.2024 - Current
Hostess / Server
Azteca D'Oro Mexican Restaurant
01.2024 - 05.2024
Dock Worker
Oasis Marina at Port Lorain
04.2021 - 08.2023
Pet Care Attendant
Paws By the Lake
08.2020 - 01.2022
Stable Attendant
The Caring Corral
08.2018 - 09.2021
Avon Lake High School
Bachelor of Science - Biology
The Ohio State University
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