Kaylee Davidson
Bartlett,TN
Summary
Dedicated to maintain consumer satisfaction and ultimately contribute to company success. Motivated individual with experience in customer service and sales. Skilled in building long-term customer relationships and understanding unique needs. Strong communication and interpersonal skills for providing superior client care.
Overview
8
8
years of professional experience
Work History
Sales and Business Development Professional
Caissa Public Strategy
05.2023 - Current
- Developed successful strategies for market expansion, resulting in increased brand awareness and client base growth.
- Conducted comprehensive market research to identify potential clients and develop targeted marketing campaigns.
- Implemented robust CRM systems, enabling better tracking of leads, conversions, and overall customer engagement activities.
- Monitored industry needs and competitor activities to stay ahead of market shifts and maintain a competitive edge in the sector.
Marketing Associate
Delta Life Fitness
05.2022 - 05.2023
- Drove revenue by communicating and demonstrating benefits of membership plans and special promotions to customers.
- Confirmed appointments, communicated with clients, and updated client records.
- Managed multiple social media platforms for increased engagement and audience growth.
- Monitored industry trends to stay ahead of competitiors, adjusting tactics as needed.
Sterile Processing Technician
Dove Family Dentistry
01.2022 - 05.2022
- Handled and disposed of sharps, biohazards, and other hazardous materials in accordance with established protocols.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Maintained records on sterilizing procedures and parameters
- Prepared rooms with instruments and supplies for upcoming examinations
Shift Manager
Baskin Robbins
01.2016 - 05.2022
- Managed shift operations, supplied resources, and monitored team performance to keep business profitable and running smoothly.
- Trained new employees and delegated daily tasks and responsibilities.
- Optimized customer experience by delivering superior services and effectively resolving any issues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Allied Health Sciences
University of Memphis
Memphis, TN05.2022
Associate of Science - General Studies
Southwest Tennessee Community College
Memphis, TN05.2020
Graduate -
Bartlett High School
Bartlett, TN05.2018
Skills
- Leadership and Team Building
- CRM Proficiency
- Partnership Development
- Market Research and Analysis
- Managing Appointments and Scheduling
Volunteer History
- Volunteered at the Humane Society of Memphis and Shelby County from 2015-2018.
- Volunteered at the Memphis Police Department's COP Unit by assisting with seasonal programs from 2018-2021.
References
- Will be furnished upon request.
Timeline
Sales and Business Development Professional
Caissa Public Strategy
05.2023 - Current
Marketing Associate
Delta Life Fitness
05.2022 - 05.2023
Sterile Processing Technician
Dove Family Dentistry
01.2022 - 05.2022
Shift Manager
Baskin Robbins
01.2016 - 05.2022
Bachelor of Science - Allied Health Sciences
University of Memphis
Associate of Science - General Studies
Southwest Tennessee Community College
Graduate -
Bartlett High School
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