Kaylee Dewey
New Iberia,LA
Summary
CPR certified Taking x-rays Spirited Expanded Functions Dental Assistant offering 3.5 years of operating dental machinery and equipment. Superb organizational and chairside manner. Phone etiquette, customer service, detail oriented, quick learner, hardworking and passionate job seeker, looking for a career change. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Expanded Duties Dental Assistant
Gina Liggio Maestri Dental
Lafayette, LA
04.2024 - Current
- Facilitated seamless communication between patients and dentists by acting as an effective liaison during appointments.
- Adapted to a variety of dental software systems, enabling seamless integration into new practices as necessary.
- Developed strong relationships with patients of all ages through consistent provision of high-quality care tailored to individual requirements.
- Collaborated with office staff to streamline billing processes, resulting in improved revenue collection rates.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Expanded Duties Dental Assistant/Receptionist
Rider Dental
New Iberia , LA
10.2020 - 02.2024
- Enhanced patient experiences by providing comprehensive oral care and utilizing advanced dental equipment.
- Reduced patient wait times through efficient appointment scheduling and organization of dental procedures.
- Increased patient satisfaction by delivering gentle, empathetic, and thorough dental care.
- Assisted dentists in complex procedures, ensuring safe and successful outcomes for patients.
- Improved practice efficiency by maintaining accurate inventory records and reordering necessary supplies in a timely manner.
- Maintained strict compliance with infection control protocols to ensure a safe environment for both patients and staff.
- Provided exceptional chairside assistance for various restorative procedures, affording dentists the ability to work more efficiently.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Prepared patient X-rays and images for review by dentist.
- Scheduled and confirmed patient appointments.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
Education
Certified Dental Assistant -
Southwest Dental Academy
Lafayette, LA10.2020
High School Diploma -
New Iberia Senior High School
New Iberia, LA05.2017
Skills
- Team Collaboration
- Local anesthesia support
- Dental charting accuracy
- Oral surgery assisting
- Patient care excellence
- Appointment scheduling efficiency
- Dental Materials Knowledge
- Customer Service
- Equipment Sterilization
- Continuing Education Commitment
- Restorative procedures assistance
- Administrative Duties
- Active Listening
- Critical Thinking
- Medical Charting
- Dental Supply Inventory
- Payment Collection
- Patient Care Standards
- Manage Schedules
- Customer Satisfaction
- Social Perceptiveness
- Complex Problem-Solving
- Appointment Setting
- Data Verification
Timeline
Expanded Duties Dental Assistant
Gina Liggio Maestri Dental
04.2024 - Current
Expanded Duties Dental Assistant/Receptionist
Rider Dental
10.2020 - 02.2024
Certified Dental Assistant -
Southwest Dental Academy
High School Diploma -
New Iberia Senior High School
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