Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaylee Donovan-Shope

Irwin,PA

Summary

Server coordinating fast-paced dining service through prompt guest greeting, accurate order entry, and attentive table follow-up. Handles POS transactions, special requests, and add-on suggestions while maintaining guest satisfaction and smooth turn times. Supports team flow by keeping service organized during busy shifts and by answering pickup and delivery calls.

Overview

1
1
Certification
4
4
years of professional experience

Work History

Server

Waxins
West Palm Beach, FL
08.2025 - 07.2026
  • Greeted guests promptly
  • Assisted guests with making menu choices and took note of special requests.
  • Monitored tables, offering add-ons and checking on guest satisfaction.
  • Showed enthusiasm and knowledge about new products and special promotions.
  • Answered phones to take orders for customer pick up or delivery.

Dance Teacher

KemKids Dance Studio
West Palm Beach, FL
08.2025 - 07.2026
  • Kept accurate logs of classes, attendance records and completed student payments.
  • Taught variety of dancing techniques from current and classic styles.
  • Prepared students for recital through instruction and practice schedules.
  • Advised students on correct form and technique for injury-free, professional-looking dances.
  • Collaborated with other educators

Server

Burgher Burger
Irwin, PA
06.2022 - 08.2025
  • Use POS system to enter orders accurately and process payments efficiently.
  • Engage guests in friendly conversation to strengthen satisfaction and encourage repeat visits.
  • Complete opening and closing checklists consistently to keep shifts aligned with restaurant standards.
  • Train new servers on restaurant procedures, customer service standards, and table monitoring expectations.
  • Support smooth service by balancing guest needs, fast-paced coordination, and reliable teamwork throughout each shift.

Education

Associate of Science - undefined

Westmoreland County Community College
Youngwood, PA
09-2026

High School Diploma - undefined

Hempfield Area Senior High School
Greensburg, PA
06-2024

Skills

  • ServSafe certification
  • Team collaboration
  • Guest greeting
  • Order taking
  • Menu guidance
  • POS system operation
  • Shift opening & closing procedures
  • Table monitoring
  • Customer issue resolution
  • New hire training

Certification

ServSafe certified

Timeline

Server

Waxins
08.2025 - 07.2026

Dance Teacher

KemKids Dance Studio
08.2025 - 07.2026

Server

Burgher Burger
06.2022 - 08.2025

High School Diploma - undefined

Hempfield Area Senior High School

Associate of Science - undefined

Westmoreland County Community College