Summary
Overview
Work History
Education
Skills
Timeline
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Kaylee Duncan

Summary

A dynamic team player with a proven track record in customer service and sales expertise, notably at Arescore. Excelling in cross-functional team development and data entry proficiency, I consistently enhance business development, achieving goals with a positive attitude and attention to detail. My experience ensures high-quality service and operational efficiency. I intend to succeed at any professional establishment I enter. The determination and strong mindset that is instilled inside of me creates the foundation for me to be a successful individual.

Overview

3
3
years of professional experience

Work History

Crew Member

McDonald's
11.2021 - 08.2022
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Crew Member

Taco Casa
10.2022 - 10.2023
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Salad Bar Attendant/Crew Member Cook

Jason's Deli
05.2023 - 09.2023
  • Prepared salad bar buffet items and filled containers with assortment of vegetables, fruits, condiments and garnishes.
  • Placed clean plates and utensils at beginning of salad bar for patron self-service.
  • Set the standard for punctuality and reliability, consistently arriving on time for shifts and maintaining a strong attendance record.
  • Helped maintain a safe dining environment by adhering to proper food handling guidelines and protocols.
  • Strengthened team efficiency through clear communication and cooperation with both front-of-house and back-of-house staff members.

Delivery Driver, Inshop

Jimmy John's
11.2023 - Current
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.

Warehouse Food Packer

Meals On Wheels
05.2024 - 08.2024
  • Loaded and unloaded pallets of food to receive and ship deliveries.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Checked food goods for quality to remove unwanted items and pack fresh goods.
  • Collaborated with team members to streamline packing processes, resulting in increased productivity.
  • Demonstrated strong attention to detail while inspecting finished products before shipping, ensuring high-quality goods for consumers.

AT&T Representative

Arescore
09.2024 - 12.2024
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Contributed to team sales goals by upselling products and services to customers.
  • Gathered, organized and input information into digital database.
  • Educated staff on organizational mission and goals to help employees achieve success.

Education

Associate of Applied Science - Cosmetology

Vernon College
Wichita Falls, TX
03-2026

High School Diploma -

Hirschi High School
Wichita Falls, TX
05-2024

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Stocking and inventory
  • Goal-oriented mindset
  • Data entry proficiency
  • Cross-functional team development
  • Business development
  • Sales expertise

Timeline

AT&T Representative

Arescore
09.2024 - 12.2024

Warehouse Food Packer

Meals On Wheels
05.2024 - 08.2024

Delivery Driver, Inshop

Jimmy John's
11.2023 - Current

Salad Bar Attendant/Crew Member Cook

Jason's Deli
05.2023 - 09.2023

Crew Member

Taco Casa
10.2022 - 10.2023

Crew Member

McDonald's
11.2021 - 08.2022

Associate of Applied Science - Cosmetology

Vernon College

High School Diploma -

Hirschi High School

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Kaylee Duncan