Kaylee Fisher
Columbus,OH
Summary
Adept Patient Care Technician and former General Manager at Hot Chicken Takeover, I excel in vital signs monitoring and fostering empathetic patient care. Proven track record in improving patient satisfaction and leading teams to success through innovative strategies and compassionate leadership. Certified in First Aid/CPR/AED and deescalation, my approach enhances recovery outcomes and workplace efficiency.
Overview
4
4
years of professional experience
Work History
Patient Care Technician
Maryhaven
05.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted clinical staff with essential tasks, streamlining workflow and increasing efficiency in the healthcare/ recovery setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Facilitated Groups and helped clients find and learn coping skills to help in their sobriety.
General Manager
Hot Chicken Takeover
03.2021 - 03.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Lead a failing store to success and was the first Manager in 8 years to extend their hours.
- Worked closely with persons who were in recovery, had mental and behavioral problems or were re-entering society to help navigate and better their lives after hardship.
Education
High School Diploma -
Electronic School of Tomorrow
Columbus, OH06.2009
Skills
Vital signs monitoring
Patient Observation
Professional Bedside Manner
Patient Services
HIPAA Compliance
Certified in CPR/AED
Empathy and Compassionate Care
Personal Care Aide
Certified in deescalation
Timeline
Patient Care Technician
Maryhaven
05.2023 - Current
General Manager
Hot Chicken Takeover
03.2021 - 03.2023
High School Diploma -
Electronic School of Tomorrow
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