Kaylee Futrell
Wow Smoke Shop
Port Richey
4
years of professional experience
Customer Service Professional experienced in cash handling and transaction processing. Enhanced customer experiences through effective communication and problem resolution. Contributed to positive shopping environments and fostered customer loyalty through a commitment to satisfaction.
Work History
Customer Service Cashier
6 Months- Assisted customers in product selection and inquiries, enhancing overall shopping experience.
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash management tasks, ensuring accurate cash drawer reconciliation at end of shifts.
- Maintained cleanliness and organization of store displays to promote merchandise visibility.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Stayed informed about product offerings and promotions to assist customers effectively.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Laborer
1 Year 2 Months- Operated heavy machinery, ensuring adherence to safety protocols and operational guidelines.
- Assisted in site preparation, including clearing debris and grading surfaces for construction projects.
- Maintained tools and equipment, performing routine inspections and minor repairs to enhance functionality.
- Collaborated with team members to execute project tasks efficiently and maintain productivity on-site.
- Followed blueprints and project specifications to support accurate execution of construction plans.
Education
No Degree
Skills
Cash management
Cash register operation
Cash management
Refund handling
Payment collection
Customer service
Customer satisfaction
Issue resolution
Customer questions
Guest services
Product knowledge
Product recommendations
Sales promotion strategies
Inventory management
Upselling techniques
CRM management
Reliability and punctuality
Patience and composure
Cash drawer balancing
Product recommendations
Timeline
Customer Service Cashier
Wow Smoke Shop
01.2026 - 07.2026Read More
Laborer
Flave a Williams Dozer Service
02.2022 - 04.2023Read More
River Ridge High School
No Degree
Read More