Kaylee Higgins
Pawtucket,RI
Summary
Dedicated professional with a proven track record at The Classic Cafe, enhancing customer satisfaction through exceptional service and attention to detail. Skilled in digital media and guest engagement, I excel in fast-paced environments, demonstrating a strong work ethic and reliability. Expertise in video editing and content production further complements my ability to meet and exceed employer expectations.
Overview
3
3
years of professional experience
Work History
Server
The Classic Cafe
06.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Sales Associate
CosmoProf
01.2022 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Arts - Digital Marketing
Rhode Island College
Providence, RI06-2026
Skills
- Memory retention
- Strong Work Ethic
- Guest Engagement
- Proficient in video equipment
- Content Production
- Video Editing
- Reliability
- Digital Media
- Expert in After Effects
Accomplishments
- Achieved 5,000 followers by introducing After Effects for Editing tasks.
Timeline
Server
The Classic Cafe
06.2024 - Current
Sales Associate
CosmoProf
01.2022 - 09.2022
Bachelor of Arts - Digital Marketing
Rhode Island College
Similar Profiles
Alexandra Vidrio NolascoAlexandra Vidrio Nolasco
Restaurant Manager at 84th Classic CafeRestaurant Manager at 84th Classic Cafe
Khiry BaskinSalaamKhiry BaskinSalaam
Cook at Classic CafeCook at Classic Cafe
Luis GomesLuis Gomes
cook / manager at classic cafecook / manager at classic cafe
ANA SEAWOODANA SEAWOOD
Outpatient Service Representative at Brown University HealthOutpatient Service Representative at Brown University Health
Jonathan CruzJonathan Cruz
Restaurant Waiter at Your Mother's Favorite Breakfast PlaceRestaurant Waiter at Your Mother's Favorite Breakfast Place