Kaylee Hill
Topeka
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Currently in college, soon to be Junior in the fall. Working on Psychology degree with a want of working with children.
Overview
2
2
years of professional experience
Work History
Brewista
7 Brew Coffee
Topeka
09.2025 - Current
- Prepared high-quality coffee beverages according to company standards.
- Maintained cleanliness of work area and equipment throughout shifts.
- Provided excellent customer service by engaging with customers and taking orders.
- Operated espresso machines and grinders efficiently during peak hours.
- Followed health and safety protocols to ensure a safe environment for staff and customers.
- Assisted in training new staff on coffee preparation techniques and customer service skills.
- Stocked supplies and organized inventory to ensure smooth operations during busy periods.
- Described menu items to customers and suggested appealing products.
Host
Longhorn Steakhouse
Wichita
05.2025 - 09.2025
- Greeted and seated guests promptly upon arrival.
- Maintained cleanliness and organization of waiting area.
- Assisted servers by relaying guest requests and ensuring satisfaction.
- Provided menu information and answered guest inquiries.
- Coordinated with kitchen staff to manage wait times effectively.
- Trained new hosts on customer service standards and procedures.
- Handled guest complaints with professionalism and empathy.
- Managed incoming calls during busy shifts.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Left due to poor management.
Crew Member
Tropical Smoothie Cafe
Wichita
07.2024 - 08.2024
- Prepared smoothies and food items following company recipes and standards.
- Maintained cleanliness of workstations and dining areas during shifts.
- Provided friendly customer service, addressing questions and concerns promptly.
- Followed safety protocols while handling food and equipment in the kitchen.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Stopped working here to move for college.
Front Counter
Hurts Donuts
Wichita
05.2024 - 07.2024
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed errands and other essential duties.
- Operated equipment and machinery according to safety guidelines.
- Exited role following the shutdown of franchise operations in Wichita.
Education
Washburn University of Topeka
Topeka, KS05-2028
High School Diploma -
Northwest High School
Wichita, KS05-2024
Skills
- Espresso preparation
- Espresso machine operations
- Inventory management
- Customer service
- Team collaboration
- Time management
- Problem solving
- Training and development
- Team leadership
- Communication skills
Timeline
Brewista
7 Brew Coffee
09.2025 - Current
Host
Longhorn Steakhouse
05.2025 - 09.2025
Crew Member
Tropical Smoothie Cafe
07.2024 - 08.2024
Front Counter
Hurts Donuts
05.2024 - 07.2024
Washburn University of Topeka
High School Diploma -
Northwest High School