Olivia Willcoxon
Jenks
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
2
2
years of professional experience
Work History
Brewista
7 Brew Coffee
Jenks
01.2025 - 06.2025
- Washing dishes
- Taking orders in lane one or two outside interaction personally and intentionally with each customer
- Made drink orders quickly and efficiently
- Did stock and cleaning tasks
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Pharmacy Clerk
Reasors
Jenks
04.2024 - 01.2025
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Built and maintained productive relationships with employees.
- Greeted customers to determine wants or needs.
- Scanned items and checked pricing on cash register for accuracy.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Responded to customer issues to provide immediate resolution and improve retention.
- Met regulatory recordkeeping requirements by documenting pharmacy log with information on prescriptions picked up by patients.
- Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
- Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.
- Answered telephone calls promptly and assisted customers by directing calls to appropriate personnel.
- Prepared and delivered medication to patients in a timely manner.
- Facilitated communication between patients, pharmacists, and healthcare providers.
- Processed prescriptions accurately and efficiently, minimizing wait times for customers.
- Prepared medication labels with item name and quantity.
- Provided guidance to customers on over-the-counter medications and healthcare supplies.
- Participated in continuing education programs to stay informed on pharmacy practices and product knowledge.
Team Member
Taco Bell
Glenpool
05.2023 - 08.2023
- Assisted customers with product selection and ordering process.
- Received, processed, and stocked merchandise in accordance with store policies.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Operated cash registers to process payments from customers.
- Provided customer service support to ensure satisfaction.
- Monitored expiration dates on food items for freshness assurance.
- Served meals to customers in a friendly and courteous manner.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Utilized point-of-sale systems for taking orders from customers.
- Greeted customers upon arrival in the dining area.
- Assisted in the preparation of food items according to recipes and instructions.
- Followed established cash handling procedures when collecting payment from customers.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Operated dishwashing machines safely and efficiently.
- Performed variety of duties related to food service.
Education
High School Diploma -
Victory Christian School
Tulsa, OK05-2025
Skills
- Customer service
- Time management
- Data entry
- Point-of-sale systems
- Team collaboration
- Problem solving
- Effective communication
- Social perceptiveness
- Customer relations
- Communication
- Brewing methods
- Cleanliness standards
- Order taking
- Menu and product recommendations
- Quality assurance
- Grinding techniques
- Food safety oversight
- Workplace safety
- Product upselling
- Espresso preparation
- Drink customization
- Beverage preparation
- Quality standards
- Decision-making
- Safe food handling
- Active listener
- Cash handling
- Multitasking and organization
- Quality control
- Physical stamina
- Calm demeanor
- Espresso machine operation
- Hospitality and accommodation
- Retail management
- Exceptional customer service
- Tea expertise
- Opening and closing coordination
- Excellent memory
- Basic math
- Ordering procedures
- Coffee expertise
- Professional demeanor
- Ingredient restocking
- Team player
- Medical terminology
- Adaptability
- Critical thinking
- Self motivation
- Over-The-Counter Medication Knowledge
- Cash register operation
- Prioritizing tasks
- Multitasking
- Detail orientation
- Interpersonal skills
- Active listening
- Managing customer complaints
- Analytical thinking
- Insurance verification
- Data entry proficiency
Languages
English
Professional
Spanish
Limited
References
References available upon request.
Timeline
Brewista
7 Brew Coffee
01.2025 - 06.2025
Pharmacy Clerk
Reasors
04.2024 - 01.2025
Team Member
Taco Bell
05.2023 - 08.2023
High School Diploma -
Victory Christian School