Kaylee Jones
Julian,NC
Summary
Dynamic Parts Specialist with expertise in inventory management, vendor relations, and customer satisfaction. Proven ability to streamline processes and enhance operational efficiency.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Parts Specialist/CSR, Sales
Clarke Power Services
Colfax, NC
10.2022 - Current
- Optimized procurement processes by coordinating with suppliers to enhance efficiency.
- Evaluated customer requests to determine effective solutions for parts sourcing and fulfillment.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Directed daily operations within parts department, ensuring adherence to safety and quality standards.
- Issued parts to technicians to complete customers' repairs.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
- Developed strong relationships with suppliers, resulting in better pricing and improved availability of parts.
- Maintained clean and neat parts counter and sales floor.
Parts Manager
Freeman Ford
Liberty, NC
04.2021 - 10.2022
- Managed inventory levels, ensuring optimal stock availability for parts and accessories.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Coordinated with service department to ensure seamless availability of parts, improving overall service turnaround times.
- Assisted customers in finding appropriate parts promptly.
- Organized parts storage and stocked inventory according to established guidelines.
- Researched vehicles and parts via physical catalogs and electronic means.
Education
High School Diploma -
Southeast Guilford High School
Greensboro06-2020
Skills
- Shipping and receiving
- Warranty administration
- Sales support
- Stock control
- Parts identification
- Ordering parts
- Invoice processing
- Cycle counting
- Inventory management
- Team collaboration
- Vendor relations
- Parts recommendation
- Customer relationship development
- Attention to detail
- Knowledgeable in all things dealing with Allison Transmissions
Timeline
Parts Specialist/CSR, Sales
Clarke Power Services
10.2022 - Current
Parts Manager
Freeman Ford
04.2021 - 10.2022
High School Diploma -
Southeast Guilford High School