Kaylee Juarez
Saginaw,MI
Summary
Dynamic and dedicated professional with a proven track record at Beef 'O' Brady's, excelling in exceptional customer service and team collaboration. Skilled in cash handling and guest engagement, I effectively trained new staff and implemented strategies that enhanced dining experiences, fostering repeat business and satisfaction.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Server
Beef 'O' Brady's
03.2025 - Current
- Delivered exceptional customer service, fostering repeat business and positive dining experiences.
- Managed multiple tables efficiently, ensuring timely service and satisfaction for all guests.
- Collaborated with kitchen staff to communicate food orders accurately and promptly.
- Trained new servers on menu items, service protocols, and operational best practices.
Assistant Manager
Tropical Smoothie Cafe
02.2023 - 09.2025
- Led daily operations to ensure efficient service and product quality.
- Trained and mentored new staff on smoothie preparation and customer service protocols.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Developed promotional campaigns to increase foot traffic and boost sales performance.
Door Greeter
Zehnders
07.2020 - 11.2024
- Greeted visitors warmly, enhancing customer first impressions and overall experience.
- Monitored entry flow, ensuring efficient guest management during peak hours.
- Collaborated with team members to maintain cleanliness and organization in entrance area.
- Assisted in implementing safety protocols, contributing to a secure environment for all patrons.
Education
High School Diploma -
Heritage High School
Saginaw, MISkills
- Reliable commitment to tasks
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Team collaboration
Timeline
Server
Beef 'O' Brady's
03.2025 - Current
Assistant Manager
Tropical Smoothie Cafe
02.2023 - 09.2025
Door Greeter
Zehnders
07.2020 - 11.2024
High School Diploma -
Heritage High School