Blake Rickman
Walbridge,OH
Summary
Goal-oriented manager with distinguished experience in Load Adjusts/Transfer industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Division Manager
ZA Construction
02.2022 - Current
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Facilitated business by implementing practical networking techniques.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Exercised independent judgment in onboarding, training and motivating division staff to maximize performance.
- Built relationships with customers and community to establish long-term business growth.
- Met divisional objectives by recruiting and qualifying vendor and trade bases.
- Supervised daily planning, coordination and administration for division operations.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Senior Field Manager
Ironville Rail & Transfer
01.2017 - 02.2022
- Facilitated field operations through supervision and direction of field personnel.
- Predicted and resolved operational bottlenecks, supply and tool shortages.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Managed senior-level personnel working in marketing and sales capacities.
- Tracked key performance indicators and enforced quality control measures.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Defined clear targets and objectives and communicated to other team members.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Coordinated and scheduled field personnel to cover operations throughout assigned regional area.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
High School Diploma -
Lake Local Schools
Millbury, OH05.2016
Skills
- Sales Leadership
- Sales and Marketing Expertise
- Profit and Loss Statements
- Budget Administration
- Providing Feedback
- Critical Thinking
- Continuous Quality Improvement (CQI)
- Policy and Procedure Improvement
- Business Planning
- On-Time Project Delivery
- Quality Assurance and Control
Accomplishments
Obtained the Rank of Eagle Scout at the age of 17.
Timeline
Division Manager
ZA Construction
02.2022 - Current
Senior Field Manager
Ironville Rail & Transfer
01.2017 - 02.2022
High School Diploma -
Lake Local Schools
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