Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kaylee Lipa

New Berlin,WI

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Customer service-driven team player good whom can make connections with people.

Overview

7
7
years of professional experience

Work History

Retail Coworker

Kwik Trip
06.2020 - Current
  • Ability to take charge when needed
  • Make the best decisions to help our guests and other co-workers
  • Answering a variety of questions on the daily that guests may have
  • Organize times and items to make sure everything is properly replaced
  • Acted as a manager for 2 years

Student Security Officer

WCTC
09.2022 - 05.2023
  • Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
  • Served as initial contact for campus visitors and provided directions to specific buildings, events.
  • Assisted with fire, hazardous material and active-shooter on-campus drills.

Front Desk Assistant

Sandvalley
02.2022 - 08.2022
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Crew

Mcdonalds
08.2018 - 08.2020
  • Collaborate with other members to build teamwork skills
  • Multi-tasking while under pressure
  • Acted as a trainer to teach people how to clean and cook

Zipline Attendant

Chula Vista
06.2019 - 08.2019
  • Monitored and processed information for regulatory compliance, working closely with environmental engineers, advisors and other business units
  • Rescued many people when they were stuck
  • Scheduled guests and went over the safety process before they go outside

Cashier

A-F County Market
10.2016 - 07.2018
  • Resolved concerns when customers could not find products
  • Stocked the shelves with products

Education

Associate Degree - Criminal

Waukesha County Technical College
Pewaukee, WI
05.2024

Bachelor of Science - Physics Engineering, Engineering

University of Wisconsin-Milwaukee
Milwaukee
2021

Bachelor of Science - Physics Engineering

Carroll University
Waukesha
2020

High School Diploma -

Adams-Friendship High School
Friendship, WI
05.2019

Skills

  • Dedicated worker
  • Multi-tasking & memorization
  • Food running, safety, & preparation
  • Building Customer Loyalty
  • Stocking and replenishing
  • Product promotion
  • Communication skills & telephone etiquette
  • Verbal and written communication skills
  • Strong Communication and Interpersonal Skills
  • Quick to retain knowledge
  • Upselling Strategies
  • Microsoft Skills

Accomplishments

  • Managed and oversaw the training of various new crew members
  • Acknowledged for extraordinary service by supervisors
  • Continuously did my assigned chores and even stayed after my shifts to finish them
  • Acted as the manager when situations arise

Timeline

Student Security Officer

WCTC
09.2022 - 05.2023

Front Desk Assistant

Sandvalley
02.2022 - 08.2022

Retail Coworker

Kwik Trip
06.2020 - Current

Zipline Attendant

Chula Vista
06.2019 - 08.2019

Crew

Mcdonalds
08.2018 - 08.2020

Cashier

A-F County Market
10.2016 - 07.2018

Associate Degree - Criminal

Waukesha County Technical College

Bachelor of Science - Physics Engineering, Engineering

University of Wisconsin-Milwaukee

Bachelor of Science - Physics Engineering

Carroll University

High School Diploma -

Adams-Friendship High School

Similar Profiles

CREATE PROFILE
Kaylee Lipa