Kaylee Lopez
Storrs,CT
Summary
I have experiencing providing optimal customer service in a fast-paced work environment waitressing, bussing, and bartending. I thoroughly enjoy the position of waitressing and working in the restaurant, which enhances my abilities to communicate with customers and coworkers with a upbeat, friendly attitude. I understand restaurant procedures, such as taking orders, running food, handling payments, and food and drink pairings.
Overview
3
3
years of professional experience
Work History
Waitress
Plated Modern American Bistro
06.2022 - 08.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Cashier
Tiramisu Ristorante Pizzeria & Bakery
09.2020 - 12.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor of Arts - Psychology
University of Connecticut
Storrs, CT05.2025
Skills
- Customer Service
- Order Accuracy
- Food Running
- Order Taking
- Seating Arrangements
- High-Volume Dining
- Menu Memorization
- Table Bussing
Timeline
Waitress
Plated Modern American Bistro
06.2022 - 08.2023
Cashier
Tiramisu Ristorante Pizzeria & Bakery
09.2020 - 12.2020
Bachelor of Arts - Psychology
University of Connecticut
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