KAYLEE LOPEZ
Storrs
Summary
Highly skilled in customer service with valuable experience as a waitress, adept at high-volume dining environments. Possess strong communicationg and interpersonal skills, ensuring an efficient and positive environment for customers and team members. Demonstration of leadership skills in sports and martial arts, exuding problem-solving skills and resulting in customer and team member satisfaction.
Overview
2
2
years of professional experience
Work History
Waitress
Plated Modern American Bistro
Fishkill
06.2022 - 08.2023
- At this job position, I enhanced customer satisfaction by providing attentive service and anticipating guest needs, maintained a clean and organized dining area, and contributed to a pleasant atmosphere for guests while managing a high volume of customers during peak hours. Additionally I collaborated with team members to ensure seamless guest experiences and resolve any issues promptly, and utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Retail Work
Edible Arrangements
Hopewell Junction
02.2021 - 01.2022
- At this job position, I enhanced customer satisfaction by providing efficient customer service, prepared and handled food orders for customer pick-up, and assisted customers with inquiries over the phone and in person, resulting in positive feedback from shoppers
- I also was qualified to open and close the store when scheduled to
Education
Bachelor of Arts - Psychology
University of Connecticut
Storrs, CT05.2025
Skills
- Customer Service
- Order Accuracy
- Efficient Task Comprehension
- Multitasking
- High-Volume Dining
- Task Memorization
- Team Collaboration
- Cash/ Payment Handling
- Leadership skills
- Problem solving
- Hospitality best practices
- Excellent communication
Volunteer Experience
Sports Team Fundraisers, Clothing Drives for Arlington Crew Team
Affiliations
- Varsity softball
- Second-degree black belt in martial arts
- Babysitter
- Violinist in high school orchestra
Accomplishments
- All-county orchestra
- High honor-roll upon graduating high school
- Sportsmanship award in town softball league
Timeline
Waitress
Plated Modern American Bistro
06.2022 - 08.2023
Retail Work
Edible Arrangements
02.2021 - 01.2022
Bachelor of Arts - Psychology
University of Connecticut
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