Kaylee Majors
Arcadia,KS
Summary
Dedicated leader with expertise in customer service and team training. Known for strong communication and time management skills, ensuring high customer satisfaction and efficient operations.
Overview
13
13
years of professional experience
Work History
Carhop Server
Sonics Drive In
Fort Scott, Kansas
05.2024 - Current
- Delivered food and beverages to customers in a timely manner.
- Maintained cleanliness of dining area and drive-thru service stations.
- Assisted in preparing food items according to established recipes.
- Operated point-of-sale system for accurate order processing.
- Trained new staff on menu items and customer interaction techniques.
- Stocked supplies such as condiments, utensils, napkins, straws. in designated areas.
- Adhered to health safety standards at all times while preparing food.
Team Leader
Walmart
Fort Scott, Kansas
04.2018 - 05.2024
- Led team meetings to streamline communication and improve workflow efficiency.
- Monitored inventory levels to ensure product availability and reduce stockouts.
- Collaborated with management on store initiatives to improve overall operations.
- Delegated daily tasks to team members to optimize group productivity.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Reviewed completed work to verify consistency, quality, and conformance.
Carhop Manager
Sonics Drive In
Fort Scott, Kansas
10.2013 - 04.2018
- Maintained cleanliness of dining area and car hop stations regularly.
- Operated point-of-sale system for customer orders and payments efficiently.
- Assisted in training new team members on service protocols and procedures.
- Ensured high levels of customer satisfaction through friendly interactions.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Handled customer inquiries and resolved issues professionally and courteously.
- Verified orders and bagged items for easy transport.
- Completed opening, closing, and shift change tasks by following company guidelines.
Education
Associate of Science - General
Fort Scott Community College
Fort Scott, KS05-2018
Skills
- Customer service
- Staff training
- Inventory management
- Team leadership
- Communication skills
- Time management
- Task delegation
- Strong work ethic
- Cleanliness
Timeline
Carhop Server
Sonics Drive In
05.2024 - Current
Team Leader
Walmart
04.2018 - 05.2024
Carhop Manager
Sonics Drive In
10.2013 - 04.2018
Associate of Science - General
Fort Scott Community College