Kaylee M. Brown
Bethel
Summary
I am seeking a competitive and challenging environment where I can serve your organization and establish an enjoyable career for myself.
Well-organized administrative professional experienced in office support. Effectively coordinate documents, records, and resources to maintain smooth daily operations.
Skilled professional knowledgeable about monitoring metrics and maximizing team success in fast-paced settings. Performance- and quality-driven with several years of experience. Natural leadership talent with motivational approach.
Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Office Coordinator
North Country Healthcare
Berlin
- Current
- Works directly with the Providers and office staff to make sure the work flow of the office works efficiently
- Coordinates all hospital procedures
- Orders all office supplies, organized with the ability to prioritize and multi-task
- Answers phones and routes calls to appropriate persons
- Maintain company calendar, set up meetings
- Uphold and carry out company office policies and procedures
Clinical Assistant
MaineHealth
Norway
06.2024 - 01.2025
- Maintained inventory of medical supplies and equipment.
- Managed patient records, including medical history and test results.
- Assisted physicians with minor surgical procedures.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Measured vital signs and took medical histories to prepare patients for examination.
- Assisted in scheduling appointments for patients in a timely manner.
- Documented patient visits in Electronic Medical Record system.
- Reviewed patient charts prior to appointments to ensure accuracy of information.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Positioned patients properly during examination or treatment for comfort and safety.
- Maintained inventory of supplies used in clinical setting.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Responded to patient callbacks and phone-in prescription refill requests.
- Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
Clinical Assistant
Spectrum Healthcare Assoc
Norway
04.2023 - 06.2024
- Maintained inventory of medical supplies and equipment.
- Managed patient records, including medical history and test results.
- Assisted physicians with minor surgical procedures.
- Measured vital signs and took medical histories to prepare patients for examination.
- Cleaned and maintained medical equipment following procedures and standards.
- Incorporated outside records into charts and EHR.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Positioned patients properly during examination or treatment for comfort and safety.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Responded to patient callbacks and phone-in prescription refill requests.
- Prepared treatment rooms for patient examinations.
- Worked collaboratively with other healthcare professionals to provide quality care for patients.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
Patient Service Representative
Western Maine Primary Care- Internal Medicine
Norway
08.2008 - 05.2019
- A patient service representative, also known as a patient care representative, works as a front desk customer-service agent in a medical office or hospital setting
- Mostly are responsible for written and verbal correspondence, scheduling, collecting co-payments, maintaining patient charts, verifying insurance coverage, placing orders, documentation in patients charts and ensuring overall patient satisfaction
Education
Associates Degree - General Studies with Certification in Health Science Technology
White Mountain Community College
Berlin, NH01.2007
High School Diploma -
Telstar Regional High School
Bethel, Me06.2005
Skills
- Multitasking
- Dependability
- Organization
- Positive Attitude
- Prioritization
- Processing Medical Records
- Maintaining Files
- Processing Payments
- Electronic Banking
- Deposit Log
- Accounts Receivable
- Medicaid
- Private Pay
- Taking Messages
- Teamwork
- Telephone Communication
- Verbal Communication
- Inventory coordination
Certification
- Certified Nursing Assistant, CNA43430
- First Aid/CPR, American Heart Association-Healthcare Providers Education
Professional References
- Chantal Lamere, Internal Medicine, 313 Ahonen Rd, Otisfield, ME, 04270, 207-291-0001
- Kerri Andrews, Internal Medicine, 76 Prospect Ave, South Paris, ME, 207-890-8542
- Jessica Parsons, Internal Medicine, 470 Paris Hill Rd Apt 2, South Paris, ME, 207-890-2771
Timeline
Clinical Assistant
MaineHealth
06.2024 - 01.2025
Clinical Assistant
Spectrum Healthcare Assoc
04.2023 - 06.2024
Patient Service Representative
Western Maine Primary Care- Internal Medicine
08.2008 - 05.2019
Office Coordinator
North Country Healthcare
- Current
Associates Degree - General Studies with Certification in Health Science Technology
White Mountain Community College
High School Diploma -
Telstar Regional High School