Kaylee Mock
Conroe,TX
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 3 years of experience working in busy environments.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
Work History
Front Desk Associate
Live oak cleaner
09.2019 - 04.2020
- Managed check-in and check-out of customer garments effectively.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Maintained cleanliness and organization of front desk area.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Bus Monitor
Conroe ISD
01.2021 - 09.2021
- Assisted driver in monitoring and managing student behaviors to promote safety.
- Partnered with bus drivers to create a welcoming environment for students entering the vehicle each morning and afternoon.
- Secured special seats and restraint devices used by students.
Warehouse Worker
Five Below
09.2021 - 05.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Maintained clean, orderly work environment free of hazards.
- Assisted with loading and unloading trucks when needed, demonstrating teamwork within the shipping department.
Delivery Driver
Pizza Hut
11.2022 - 03.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Box Office Cashier
Grand Theater
06.2023 - 11.2023
- Enhanced customer satisfaction by efficiently processing ticket transactions and promptly addressing inquiries.
- Contributed to increased revenue by upselling promotional deals and special event packages.
- Adhered to company policies regarding refunds and exchanges, ensuring consistent application across all transactions.
- Ensured positive theater experiences for patrons, providing outstanding customer service in all interactions.
Warehouse Associate
6th Sense Fishing Co.
11.2023 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Education
Montgomery High School
22825 Highway 105 West Montgomery, TX 77356 UnitedSkills
- Warehouse Distribution Experience
- Customer service (2 year)
- Attention to detail
- Problem-solving
- Team collaboration
- Lifting and sorting
- Labeling and boxing
- Order fulfillment
- Heavy lifting
- Workplace cleanliness
- Inventory counting
- Leadership and team building
Timeline
Warehouse Associate
6th Sense Fishing Co.
11.2023 - Current
Box Office Cashier
Grand Theater
06.2023 - 11.2023
Delivery Driver
Pizza Hut
11.2022 - 03.2023
Warehouse Worker
Five Below
09.2021 - 05.2022
Bus Monitor
Conroe ISD
01.2021 - 09.2021
Front Desk Associate
Live oak cleaner
09.2019 - 04.2020
Montgomery High School
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