Kaylee Moscoso

Denver,CO

Summary

Worked in the service industry for over 6 years from host, server, to lead bartender.

years of professional experience

Amorina

10.2024 - Current

Served food and beverages promptly with focused attention to customer needs.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Contributed to inventory management by monitoring stock levels.

Vibe Coffee and Wine

01.2022 - Current

Memorized over 50+ popular and custom cocktails recipes and gave recommendations to guests
Attended wine and bar classes and learned how to taste, talk, and create wine/cocktails
Ensured a safe environment by regulating alcohol and prevent over consumption
Created the drink menus and sampled products to sell at our bar
Served over 200 high end guests
Trained employees on how to properly make drinks and supervised them to make sure every drink was made well
Created over 30 regulars by maintaining conversation and making excellent drinks

Carbon Cafe

03.2021 - 12.2021

Operated as sole bartender during weekdays
Kept bar and restaurant, clean, safe, and stocked throughout each shift
Rang up customers on Toast POS system
Delivered excellent customer service and prompt food and drink orders
Help create new drink items by having extensive background knowledge in bartending
Created and maintained regulars and brought in new business
Upheld COVID-19 protocols to ensure everyone was in a safe and clean environment

The Preservery

09.2019 - 11.2020

Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
Kept updated knowledge of menu and chef specials to provide recommendations according to tastes and specific allergies
Collaborated with the kitchen team to support order preparation and menu restructure
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags

Colorado Mesa University

Grand Junction, CO