DERRICK CURTIS
Denver,CO
Summary
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew
Cheba Hut Toasted Subs
08.2025 - Current
- Delivered exceptional customer service by efficiently managing orders and ensuring timely food preparation.
- Collaborated with team members to maintain cleanliness and organization in high-volume environments.
- Streamlined sandwich assembly process, reducing order wait times during peak hours.
Sales Lead
Adam and Eve
11.2024 - 07.2025
- Oversaw daily operations, ensuring adherence to company policies and procedures.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Delivered exceptional customer service by addressing concerns promptly, listening carefully and offering tailored solutions to meet clients''needs".
District Manager
Spirit Halloween LLC
06.2024 - 11.2024
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Supervised various locations, enforcing high-quality standards of operation.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Implemented risk-management protocols for loss prevention, leading to a consistent decrease in shrinkage rates across the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
Assistant Manager
Starbuds/Emerald Fields
07.2023 - 01.2024
- Managed opening and closing procedures for both stores and recommended changes to enhance efficiency of daily activities.
- Reported issues to higher management with great detail.
- Created and maintained safe and secure work environments for employees.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Sales Representative
DMM LLC
04.2022 - 06.2023
- Engaged in friendly and personal conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
High School Diploma -
West High School
West Bend, WI06.2017
Skills
- Administrative Assistant
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Relationship building
- Store Management
- Bank deposit procedures
- Accurate money handling
- Communication Skills
Additional Information
- Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
- Worked over 100 hours biweekly basis.
Certification
First Aid/CPR Certified
MED Badge
Drivers license
Timeline
Crew
Cheba Hut Toasted Subs
08.2025 - Current
Sales Lead
Adam and Eve
11.2024 - 07.2025
District Manager
Spirit Halloween LLC
06.2024 - 11.2024
Assistant Manager
Starbuds/Emerald Fields
07.2023 - 01.2024
Sales Representative
DMM LLC
04.2022 - 06.2023
High School Diploma -
West High School