Kaylee Murrell
San Antonio
Summary
Dedicated server with effective time management and strong upselling techniques. Focused on enhancing guest satisfaction and ensuring high-capacity dining management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Cafe Ole Restaurant
San Antonio, TX
10.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Assisted with food and beverage orders, ensuring accuracy and timeliness.
- Maintained cleanliness of dining area, contributing to overall guest satisfaction.
- Collaborated with kitchen staff to deliver high-quality meals efficiently.
- Supported team members during peak hours to enhance workflow efficiency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Pappasitos
Dallas, TX
05.2023 - 01.2024
- Optimized time management strategies to enhance operational efficiency in a fast-paced airport environment.
- Mastered and retained knowledge of evolving specials.
- Demonstrated comprehensive understanding of alcohol varieties and their characteristics.
- Fostered connections with guests to encourage repeat visits and satisfaction.
- Curated exceptional experiences for guests to enhance satisfaction.
Server
Flying Saucer Draught Emporium
Dallas, TX
01.2022 - 06.2023
- Highly knowledgeable on large quantity of craft beer
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Diagnostic Sonography
Tarrant County College
Fort Worth, Texas06.2027
Skills
- Enhancing guest satisfaction
- Understanding guest expectations
- Effective time management
- Efficient learning of computer systems
- Effective upselling techniques
- Consistent work performance
- High-capacity dining management
Certification
- Food Handler's
- TABC
Timeline
Server
Cafe Ole Restaurant
10.2025 - Current
Server
Pappasitos
05.2023 - 01.2024
Server
Flying Saucer Draught Emporium
01.2022 - 06.2023
Diagnostic Sonography
Tarrant County College