Kaylee Nelson
Lakeland
Summary
Compassionate Patient Care Technician with experience at Lakeland Regional Health Medical Center, skilled in vital signs monitoring and emergency response. Proven ability to enhance patient satisfaction through empathetic care and effective communication. Adept at streamlining workflows and maintaining high standards of infection control in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Lakeland Regional Health Medical Center
Lakeland, FL
12.2025 - Current
- Assisted nursing staff with patient care tasks and daily activities.
- Monitored vital signs and reported changes to healthcare team.
- Supported patient mobility and comfort through effective communication.
- Maintained cleanliness and organization of patient rooms and equipment.
- Documented patient information accurately in electronic health records.
- Provided emotional support to patients and families during treatment processes.
- Adhered to safety protocols and infection control standards consistently.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Emergency Medical Responder Intern
Clay County Fire Rescue
Orange Park, FL
03.2024 - 07.2025
- Administered first aid to injured individuals in emergency situations.
- Operated emergency response vehicles during high-pressure incidents.
- Collaborated with fire and rescue teams to ensure swift patient transport.
- Conducted thorough assessments of patients' conditions for effective treatment plans.
- Maintained medical equipment and supplies to ensure readiness for emergency calls.
- Adapted to dynamic situations and adjusted treatment plans as needed when patient conditions changed or additional information became available.
- Contributed to team efficiency by maintaining clean, organized, and stocked ambulances for optimal readiness at all times.
- Replaced used linens, blankets, and supplies to prepare for calls.
- Demonstrated strong decision-making skills during high-pressure situations, prioritizing tasks based on urgency.
- Maintained strong physical fitness levels to handle demanding job requirements such as lifting patients, carrying equipment, and maneuvering through challenging environments.
- Utilized knowledge of human anatomy, physiology, pharmacology, and pathophysiology to make informed decisions regarding appropriate treatment plans.
- Assisted in stabilizing patients'' conditions during transport to medical facilities, ensuring their safety and comfort.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Assisted with lifting and moving patients.
Hostess/busser
Chilis's Bar and Grill
Fleming Island, FL
06.2023 - 06.2025
- Welcomed and seated guests promptly, enhancing overall dining experience.
- Managed waitlists efficiently to optimize table turnover.
- Coordinated with kitchen and service staff to ensure smooth operations during peak hours.
- Handled guest inquiries and concerns, fostering positive customer relations.
- Trained new hosts on company policies and customer service standards.
- Assisted in maintaining cleanliness and organization of front-of-house areas.
Education
Phlebotomy Technician -
Nyweslabs
Orange Park, FLHigh School Diploma -
Orange Park High School
Orange Park, FL05.2024
Skills
- Vital signs monitor
- Patient observation
- Blood glucose testing
- Basic life support
- Infection control standards
- Specimen collection
- Phlebotomy techniques
- Professional bedside manner
- Emergency response
- Mobility assistance
- Medical equipment operation
- Vitals documentation
- Certified in CPR/AED
- Calm under stress
- Empathy and compassionate care
- Direct patient care
- Medical terminology knowledge
- Phlebotomy training
- Transporting patients
Certification
NREMT EMR certification
BLS/ CPR& First aid certification
Phlebotomy certification
Timeline
Patient Care Technician
Lakeland Regional Health Medical Center
12.2025 - Current
Emergency Medical Responder Intern
Clay County Fire Rescue
03.2024 - 07.2025
Hostess/busser
Chilis's Bar and Grill
06.2023 - 06.2025
Phlebotomy Technician -
Nyweslabs
High School Diploma -
Orange Park High School