KAYLEE NICKS
Sunbury,OH
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Season Credentials Evaluator
The Ohio State University
Columbus, OH
09.2024 - Current
- Reviewed and assessed 200+ applications weekly for accuracy and completeness.
- Managed comprehensive applicant data in the student information system, guaranteeing updates and precision.
- Identified and flagged discrepancies or missing information, ensuring seamless processing, adherence to strict timelines, and confidentiality requirements.
Social Media Manager (Volunteer)
Ohio Animal Foundation
Columbus, OH
10.2023 - 09.2024
- Planned, organized, and executed consistent content strategies across Facebook and Instagram channels.
- Partnered with marketing executives to devise impactful growth initiatives.
- Facilitated growth in donor relations through targeted engagement.
Prior Authorization Specialist
DECO
11.2019 - 10.2022
- Reviewed patient histories alongside insurance policies to gain authorization for medications.
- Managed and resolved claim denials.
- Facilitated communication among insurance companies, patients, drug reps, and physicians to enhance patient care.
- Created and managed spreadsheets to track specialty medication approvals, deliveries, and appointments.
- Educated healthcare providers on prior authorization requirements and insurance formulary changes.
Hand & Microsurgery Associates
10.2015 - 11.2019
- Facilitated smooth entry of patients by managing intake procedures.
- Coordinated appointments across a team of 9 providers.
- Appointed to coordinate administrative responsibilities for a top-volume surgeon.
- Implemented an organized catalog solution for storing charts on-site.
Education
Digital Marketing & E-commerce Certification -
Google Certification Program
07.2023
Bachelor of Arts - Video & Radio Broadcasting, Marketing
Mount Vernon Nazarene University
12.2012
Skills
- Office Suite software
- Data entry
- Effective Task Coordination
- Communications
- Practice management systems
- Customer service
- Attention to detail
- Document review
References
References available upon request.
Timeline
Season Credentials Evaluator
The Ohio State University
09.2024 - Current
Social Media Manager (Volunteer)
Ohio Animal Foundation
10.2023 - 09.2024
Prior Authorization Specialist
DECO
11.2019 - 10.2022
Hand & Microsurgery Associates
10.2015 - 11.2019
Digital Marketing & E-commerce Certification -
Google Certification Program
Bachelor of Arts - Video & Radio Broadcasting, Marketing
Mount Vernon Nazarene University
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