KAYLEE NIELSON
West Jordan,UT
Summary
Office Manager with expertise in payroll, HR administration, accounts payable/receivable, and office operations. Experienced managing payroll for 36 employees, implementing paperless systems, and supporting executive leadership to improve efficiency and organizational performance.
Overview
9
9
years of professional experience
Work History
Office Management
Peppertree Kitchen and Bath Inc.
West Jordan, UT
10.2023 - Current
- Oversaw scheduling and coordination of office activities. Managed payroll operations for a team of 36 employees. Streamlined office functions to improve efficiency.
- Facilitated communication between departments ensuring a better customer experience.
- Designed and Implemented a company-wide paperless filing system that improved record accessibility across departments and increased administrative efficiency.
- Directed onboarding procedures for 20+ employees to facilitate seamless transition and enhance team cohesion.
- Delivered accurate weekly reports on accounts payable and receivable, contributing to streamlined financial operations. Facilitated monthly reconciliations and ACH transfers, enhancing overall efficiency.
- Implemented strategies to enhance efficiency in employee scheduling and facilitate timely report preparation.
- Gained proficiency in various software applications such as Excel, QuickBooks, and other financial tools for efficient data analysis.
- Streamlined HR processes for increased efficiency in onboarding, benefits administration, and performance management.
Marketing Intern
Cariloha
Kauai, HI and Skagway, AK
01.2023 - 10.2023
- Drove sales and increased quarter over quarter profits.
- Marketing a local store to create store interest.
- Managed store locations, overseeing inventory, and deposits.
- Analyzed sales data to reach daily and monthly goals.
- Developed and managed content for social media platforms to enhance brand visibility.
- Conducted market research to identify trends and inform digital strategies.
- Participated in brainstorming sessions to generate innovative ideas for digital marketing strategies.
Insurance Agent
Farmers Insurance
West Jordan, UT
10.2019 - 01.2023
- Managed over 2,000 active policies.
- Conducted market research to keep policy holders informed.
- Generated leads and met with potential clients for insurance needs.
- Managed daily operations, customer relations and commercial clients.
- Assisted clients who had claims, policy inquires or client billing.
Associate/ Ops Specialist
The Gap Company
Lehi, UT
05.2017 - 10.2019
- Implemented new procedures to improve work efficiency, and training.
- Managing weekly shipments, merchandising and designing store fronts.
- Promoted to Ops Specialist, handling customer orders, and stock room inventory.
- Promoted to key holder, managing employee’s, handling deposits and tills, and overseeing opening and closing procedures.
Education
Bachelors of Science - Psychology
University of Utah
Salt Lake City, UT01-2022
Skills
- Payroll processing
- Accounts Payable & Receivable
- Employee Onboarding
- HR Administration
- Benefits Administration
- Office Operations
- Vendor Management
- QuickBooks
- Excel & Microsoft Office
- Reporting and Reconciliation
- Customer Relations
Timeline
Office Management
Peppertree Kitchen and Bath Inc.
10.2023 - Current
Marketing Intern
Cariloha
01.2023 - 10.2023
Insurance Agent
Farmers Insurance
10.2019 - 01.2023
Associate/ Ops Specialist
The Gap Company
05.2017 - 10.2019
Bachelors of Science - Psychology
University of Utah