Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kaylee Page

Wilmington,IL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

CVS Pharmacy
03.2023 - Current
  • Managing inventory, reducing medication shortages through proactive ordering
  • Offering compassionate support to patients
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts
  • Performed administrative duties such as filing, data entry, answering phones
  • Worked with insurance companies to process claims, resolve problems and obtain payments

Caregiver

Trinity Services
09.2022 - 02.2023
  • Assisting clients with daily activities, enhancing their quality of life and independence
  • Implementing personalized care plans, adapting to changing needs
  • Maintaining a safe and clean living environment
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor

Shift Leader

Burger King
01.2020 - 01.2022
  • Lead and motivate team to exceed performance targets
  • Implement efficient workflows, resulting in improved customer satisfaction and reduced wait times
  • Mentor new hires, and create a positive work environment to boost morale and productivity
  • Address customer concerns promptly, resolving issues to maintain positive store feedback

Education

Some College - Radiology

University Of Saint Francis
Joliet, IL

High School Diploma -

Wilmington High School
Wilmington
05.2021

Skills

  • Problem-solving skills
  • Customer service
  • Team building
  • Time management
  • Empathy and patient
  • Multitasking and organization
  • Insurance billing
  • Patient confidentiality

Certification

  • Licensed Pharmacy Technician - State Boards of Pharmacy.
  • Immunization Administration Certification for Technicians - American Pharmacists Association (APhA).
  • First Aid/CPR/AED Instructor Certification – Red Cross.
  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).

Timeline

Certified Pharmacy Technician

CVS Pharmacy
03.2023 - Current

Caregiver

Trinity Services
09.2022 - 02.2023

Shift Leader

Burger King
01.2020 - 01.2022

Some College - Radiology

University Of Saint Francis

High School Diploma -

Wilmington High School
Kaylee Page